Purpose: The purpose of this paper is to minimize the mean flow time in open shop scheduling problem (OSSP). The scheduling problems consist of n jobs and m machines, in which each job has O operations. The processing time for 50 OSSP was generated using a linear congruential random number....

Purpose: The purpose of this paper is to compare some major National Quality Award/Business Excellence Models (NQA/BEM) in terms of the criteria employed and their relative weights. It shows that these models vary both in terms of criteria and their weights. Whereas some of them are changing...

Purpose: The purpose of this paper is to reveal the limitations of h-index in assessing research performance through citation analysis and suggest two new indexes called prime index (P-index) and value added index (V-index), which are simpler to compute than g-index and more informative. For...

Purpose: The unique regulatory design of India provides us with the opportunity to disaggregate traditional initial public offering (IPO) underpricing into three categories: voluntary, pre-market and post-market. The presence of anchor investors in India makes it a compelling case to study....

Purpose: Some essential issues about modeling of reverse logistics (RL) systems and product recovery networks include consideration of the qualities of the returned products, taking into account uncertainty and integrating the forward and reverse flows. The purpose of this paper is to develop...

Purpose: The purpose of this paper is to propose an economic production quantity (EPQ) inventory model considering imperfect items and probabilistic demand for a two-echelon supply chain. The production process is imperfect and the imperfect quality items are removed from the lot size. The...

Purpose: The purpose of this paper is to use Twitter analytics for analyzing the startup ecosystem of India. Design/methodology/approach: The paper uses descriptive analysis and content analytics techniques of social media analytics to examine 53,115 tweets from 15 Indian startups across...

Purpose: The purpose of this paper is to examine the capital structure determinants and speed of adjustment (SOA) toward the target capital structure of firms. Design/methodology/approach: The study has used the generalized method of moments (GMM) model and two-stage least squares (TSLS) to the...

Purpose: The purpose of this paper is to review the service quality (SQ) literature in order to understand issues involved in its conceptualization and operationalization. Design/methodology/approach: The paper uses systematic literature review method. The unit of analysis is peer-reviewed...

Purpose: With rising income and changing lifestyle, increased disposable income along with rapid urbanization is boosting the country’s biscuit market. The purpose of this paper is to represent the implementation of Kaizen in a biscuit-manufacturing unit of Imperial Tobacco Company (ITC)....