Purpose This paper aims to explore participants’ perceived benefits and costs that influence the quantity and the quality of voluntary participation in knowledge networks in a resources-constrained economy. Design/methodology/approach A conceptual model of perceived benefits and costs of...

Purpose The purpose of this special issue is to point out the possibilities of new information and communication technologies (ICTs) for knowledge management (KM) in organizations, offering different perspectives on and approaches for the role of new ICTs for KM, as well as measuring the impact...

Purpose Knowledge about competitive environments is a determinant factor for the success of a firm, as it may allow it to anticipate threats and opportunities in its market. This study aims to explore variables that enable or prevent an employee’s intrinsic motivation to share knowledge. It...

Purpose The purpose of this study is to investigate the role of motivation for knowledge sharing (KS) by assessing how four qualitatively different motivation types, as per self-determination theory (SDT), predict KS, its quality and its undesirable counterpart, knowledge withholding....

Purpose The purpose of this study is to investigate the role of knowledge brokers in Japanese communities of practice (CoP). This is because if knowledge brokers can connect across boundaries and introduce practices into another CoP, they can contribute by introducing practices as tacit...

Purpose This study argues that knowledge management (KM) by itself has only limited effects on client–vendor relationship (CVR) of global providers of highly customised services. Rather, it is the ability of top management to properly evaluate and utilise a vast array of complex knowledge...

Purpose Enterprise social media platforms provide new ways of sharing knowledge and communicating within organizations to benefit from the social capital and valuable knowledge that employees have. Drawing on social dilemma and self-determination theory, the purpose of this paper is to...

Purpose This paper aims to address the nature of docility in organizations, its practical role in attention scarcity and knowledge diffusion in complex organizations and the management implications for organizational learning and innovation to improve knowledge management....

Purpose Despite the fact that schools should be places where learning occurs, most schools have overlooked the importance of knowledge. In contrast, commercial firms have recognized knowledge as a strategic intangible asset and a key resource of the enterprises. Therefore, enterprises have...

Purpose The purpose of this study is to investigate how organizations use social media such as blogs to share and re-used knowledge during contingencies, disasters, and emergencies. The factors related to the knowledge itself – rather than the media – which lead to more and less re-use...