Purpose: Drawing on job embeddedness (JE) and reformulation of attitude theories, the purpose of this paper is to propose a conceptual model in which JE mediates the influence of job insecurity (JIS) on quitting intentions and service recovery performance (SRP). Design/methodology/approach:...

Purpose: In view of dynamic and widespread economic transformation in emerging economies, managing organizational change and growth in this context deserves more research attention. The purpose of this paper is to examine how three organizations in different industries manage change, growth and...

Purpose: Intellectual capital (IC) is considered as a lifeblood of the high-tech and knowledge-based sectors. Therefore, there is a great need to highlight the importance of IC in the banking sector. Since the banking sector in the gulf countries is mainly based on Islamic and conventional...

Purpose: The purpose of this paper is to find out what are the factors responsible for making urban young consumers loyal to a particular brand. Design/methodology/approach: The researcher used the convenience sampling method, and 206 respondents provided their responses from Kolkata. The study...

Purpose: The world is witnessing the advent of a wide range of technologies like machine learning, big data analytics, artificial intelligence, blockchain technology, robotics, additive manufacturing, augmented and virtual reality, cloud computing, Internet of Things and such others. Amidst...

Purpose: The purpose of this paper is to determine to what extent there were gender differences in leadership styles shown by leaders in mental health organizations (MHOs) in North Carolina, as expressed through transformational, transactional and laissez-faire leadership attributes....

Purpose: Analysis of employee voice has focused on the reasons and managerial issues regarding the available environment to speak up. The purpose of this paper is to understand the effect of management attitude on employee voice with the mediating effect of individual’s perceived...

Purpose: The purpose of this paper is to show what motivational strategies can be applied to a successful implementation of total quality management (TQM) and how these support employee commitment. Design/methodology/approach: The relationship between intrinsic and extrinsic motivation to...

Purpose: As volunteering research in nonprofit organizations is growing significantly, the purpose of this paper is to examine the effects of volunteering drivers and work engagement on volunteer continuation will. Design/methodology/approach: Building on empirical and theoretical perspectives,...

Purpose: The purpose of this paper is to empirically investigate the role of resistance to change and self-efficacy (SE) on the relationship between learning culture and motivation to transfer training (MTT). Design/methodology/approach: The study collected data from 412 faculty members of...