Purpose: The purpose of this paper is to focus on the role of experience in learning about, and preparing for, change management. Design/methodology/approach: A course with a different approach to teaching about change management has been proposed to learners. It uses drawing, simulation and...

Purpose: The purpose of this paper is to explain the mediational mechanisms in the relationship of perceived supervisor support (PSS) with turnover intention (TI) and task performance (TP). Design/methodology/approach: Data were collected through questionnaires from the academic staff of...

Purpose: The purpose of this paper is to examine the effects of perceived transformational, transactional and laissez-faire (LF) leadership behaviours on both the effectiveness of the leader and satisfaction with the leader, as perceived by information technology (IT) subordinates in the Swiss...

Purpose: The purpose of this paper is to explore the relationships between the personality and cognitive styles of managers and different types of work. Design/methodology/approach: The personality types and cognitive styles of managers were measured, respectively, with the help of the Big Five...

Purpose: The purpose of this paper is to investigate the relationship between supportive leadership and employee voice behavior by examining the mediating role of employee advocacy, and the moderating role of proactive personality. Design/methodology/approach: The model was tested by using data...

Purpose: Self-deception is generally deemed an adaptive psychological mechanism that ensures well-being, a sense of identity and social advancement. However, self-deception becomes maladaptive in organised environments that undermine the critical thinking essential to development and change....

Purpose: The purpose of this paper is to unfold the relationship between service quality and level of performance of conventional and Islamic banks. Also, it intends to uncover what are the features of service quality which can raise the level of performance either in conventional banks or...

Purpose: Mission statements (SMs) are a frequent strategic tool, yet little is known about their effects on economic performance. The purpose of this paper is twofold: first, to model and assess the relationships among the sense-making of the SM, employee mission engagement (EME),...

Purpose: The purpose of this paper is to understand to what extent the analysis of career scripts explains the inertia in implementing mandatory interviews designed to anticipate career lengthening in France. Design/methodology/approach: This exploratory approach is based on 26 interviews of...

Purpose: The transformational changes to business environments brought about by the fourth industrial revolution create a perfect storm for strategic human resource management, prompting a need to explore the implications of this context for talent management theory and practice. The paper aims...