Johnson, Pamela R.; Indvik, Julie - In: Journal of Management Development 20 (2001) 8, pp. 705-714
Obnoxious behaviour has become endemic in the workplace. Some of the worst offences are: not turning off mobile phones in meetings; leaving a jammed printer, gossiping, and snapping at coworkers. Yet, it is this small stuff that relentlessly grinds down collegial working relationships....