Outlines the results of research into the strategic concerns of top management in mid‐ to large‐size European corporate organizations. Four key levers for the successful management of international business have been identified. It is important to: create a high quality dialogue within the...

Makes recommendations, based on a 1991 study of Hong Kong Executive MBA students, for management education and development programmes for the development of Hong Kong managers, in anticipation of the changes that will occur when control of Hong Kong is transferred from Britain to mainland China...

The accreditation of prior learning (APL) is an exciting aspect of the development of management education in the UK. It has been heavily promoted by the UK employer‐led body, the Management Charter Initiative (MCI) within promises of benefits both to individuals and organizations. Examines...

A widespread interest in organizational learning has been precipitated by the need for radical change and strategic renewal in many institutions. “Learning laboratories” or “microworlds” have been proposed as powerful tools for enhancing learning through experience. As costs of...

The former communist bloc countries of Eastern Europe are currently undergoing a paradigm shift towards a democratically‐based market economy. First discusses the new role of managers in these dramatically changing countries according to the technical, conceptual and human dimensions; then pay...

Describes how quality programmes have evolved and discusses uses and criticisms of total quality management (TQM). TQM techniques offer advantages in addition to satisfying customers and helping them to succeed. Constant improvement can turn bureau pathological firms around. TQM brings...

From the standpoint that “communication is everything” begins with the assumption that only when armed with a more universal imagery of what TQM truly encompasses can we appreciate its significance to competitive human resource utilization and management development. Traces the germinal...

In order to be competitive companies must provide customers with quality products and services in a fast, responsive manner. Innovative, customer‐driven organizations are more likely to succeed. Total quality management (TQM) is a management approach which requires innovation, employee...

Presents thoughts on the decision to implement a total quality management programme. This is a company which has undergone extraordinary growth over recent years and finds itself at the crucial point of transition from the small entrepreneurial firm to the larger corporate environment. Discusses...

Discusses the key differences in business approach to TQM within the three major global economies of the Asia Pacific, Europe and North America. Suggests that TQM can act as a catalyst in the emerging economies of Eastern Europe through their reliance on teamwork and employee empowerment....