An integrated model of management and managerial behaviour linked to the process of management development is presented. A conceptual base is provided for understanding relationships among areas of general management theory. The contrasting ideas of various writers are rationalised in terms of...

Since 1983, the School of Business Administration, the University of Western Ontario, has been offering an annual two‐week management development programme in Kenya. The programme is described — how it began, why it was done, details of the classes and course contents. The problem of...

Corporations have much to gain from owning education centres. The investment is large, but the pay‐off can be enormous, in terms of cost savings, and priceless, as a result of increased educational effectiveness, more efficient programme administration and a demonstrated commitment to employee...

Interpersonal skills are now key features of management courses. However, the principles of conversation have not been widely studied. Like any skill, conversation can improve with practice. First, it requires that you know what you are doing and then try out the various skills. Ten key points...

University‐based executive education programmes have played a major role in the development of upper‐level managers since the beginning of the Second World War. A summary review of research into their effectiveness is presented, and a challenge issued for further investigation as to their...

The key design considerations for putting together effective management development activities are briefly reviewed. The Managerial Problems Survey, one mechanism for operationalising these design considerations, is described, followed by a case study of how one organisation used these ideas....

Two forces of change in the field of assessment centres are described — change in company attitudes towards centres and a growing body of research which questions the current thinking on the subject. How one organisation — London Regional Transport — responded by making what appears to be...

An innovative effort by a Peruvian university suggests that entrepreneurship can be stimulated by a mix of training and hands‐on work in creating new businesses. The recent efforts of the Universidad del Pacifico to deal with problems faced by managers in that country are described.

The key features of the Air‐crew Team Management Workshop, designed for and in consultation with Australian Airlines, is described. The programme was decided on to introduce special training for crew members on teamwork issues, given the evidence that human factors are a major cause of...

To increase the odds of survival, leaders at all levels must become obsessive about change. Change must become the norm, not cause for alarm. Questions such as “What, precisely, exactly, unequivocally, have you changed — today?” are deceptively simple but most often go unasked. They are,...