Purpose – The objective of this paper is to provide a model that could be used to define success in a collaborative network by measuring: partners' contribution, partners' involvement (shown in the health of the relationship between partners), and partners' outcome. Design/methodology/approach...

Purpose – The purpose of this paper is to study the behavior of a worker within an organization. There are two groups inside the firm that develop their work in different ways (sharing different codes). The worker will choose to converge to one of those groups, through an investment in...

Purpose – This study develops a new model for selecting public relations (PR) firms based on high‐tech industrial perceptions. Design/methodology/approach – The proposed model comprises two parts. The first part employs the analytic hierarchy process (AHP) for criteria weighting. The...

Purpose – The purpose of the paper is to present an integrated model for the location of warehouse, the allocation of retailers to warehouses, and finding the number of vehicles to deliver the demand and the required vehicle routing in order to minimize total transportation costs, fixed and...

Purpose – In the complex environment of manufacturing system, it is proper to design a production system which meets the market requirements in the most economical and competitive manner. Flexible manufacturing system (FMS) is one of the options to meet the uncertainty in demand and high...

Purpose – Because of the competitive economy, organizations today seek to rationalize, innovate and adapt to changing environments and circumstances as part of business process reengineering (BPR) efforts. Irrespective of the process reengineering program selected and the technique used to...

Purpose – Customer support assumes strategic importance in India for branded IT‐hardware products. An authorized service center and a stream of specialized service centers undertake field services and represent a sale‐territory's support network. “Time constrained” service men have to...

Purpose – Entrepreneurs operate in conditions of dynamic uncertainty; identifying and exploiting opportunities presented by the business environment. Opportunistic search is core to entrepreneurial activity, but its dynamics are rarely explored. Groups of entrepreneurs are attracted to the...

Purpose – The manufacturing industry perceives government standards as an attempt to unnecessarily increase production cost. This may be due to lack of acceptable models for demonstrating the associated benefits to industry. It was the goal of this study to develop a simulation model for...