Purpose: The purpose of this paper is to identify the input, process and output factors (along with their manifest variables) of small and medium enterprises (SMEs), and to establish cause and effect relationships amongst the factors and sub-factors. Systems thinking, a holistic approach, is...

Purpose: One of the most challenging issues businesses face today is seeking ways toward gaining competitive advantage (CA). Although previous research considered several aspects in this regard, the literature has largely overlooked the process of gaining CA via knowledge-based marketing (KBM)...

Purpose: Technology presents e-commerce as an alternative buying and selling place that is accepted by the public. The high growth of e-commerce has an impact on the sustainability of both the economic dimension, the social dimension and the environmental dimension. Indonesia is the country...

Purpose: Improving the accuracy and reducing computational costs of predictions, especially the prediction of time series, is one of the most critical parts of the decision-making processes and management in different areas and organizations. One of the best solutions to achieve high accuracy...

Purpose: Women-owned enterprises (WOEs) are one of the fastest-growing entrepreneurial sectors in the world. Therefore, this study aims to identify and develop the structural cause and effect relationship among the various strategic dimensions that affect the performance of WOEs in the Indian...

Purpose: In the modern era of e-grocery, attended home delivery (AHD) has been identified as a crucial part of the last-mile delivery problem. This paper aims to deal with a real-life last-mile-delivery problem in the context of the Indian public distribution system (PDS). The authors...

Purpose: The purpose of this paper is to propose an extensiveness intelligent hybrid model to short-term load electricity forecast that can simultaneously model the seasonal complicated nonlinear uncertain patterns in the data. For this purpose, a fuzzy seasonal version of the multilayer...

Purpose: This paper aims to propose a novel hybrid-decision-making trial and evaluation laboratory-K means clustering algorithm as a decision-making framework for analyzing the barriers of green computing adoption. Design/methodology/approach: A literature review is conducted to extract...

Purpose: This paper aims to develop a grey decentralized bi-level multi-objective programming (MOP) model. A solution approach is also proposed for the given model. A production and transportation plan for a closed loop supply chain network under an uncertain environment and different scenarios...

Purpose: The measurement capabilities of the data envelopment analysis (DEA) models are used to train the artificial neural network (ANN) models for the best performance modeling of the sawmills in Ontario. The bootstrap DEA models measure robust technical efficiency scores and have...