Purpose: The purpose of the paper is to explore impacts of financing and supplier subsidy on capital-constrained retailer and the value of returns subsidy contract under a situation where the retailer makes joint operations and finance decisions. Design/methodology/approach: This paper...

Purpose: The existing literature has a lack of modeling of procedural fairness concerns in the supply chain level. This paper aims to investigate how procedural fairness concerns affect channel decisions, performance and coordination. Design/methodology/approach: This paper considers a supply...

Purpose: Cloud computing is rapidly becoming the new norm of doing business. Lately, the extent of virtualization has enabled full-fledged cloud solution to become affordable, quantitatively and/or qualitatively. The purpose of this study is to explore the former in detail. In this paper,...

Purpose: This study aims to model repurchase intention among smartphones users by using structural equation modelling. The model was used to determine the impact of service quality measured by convenience, functionality and perceived usefulness on users’ satisfaction and repurchase intention....

Purpose: This paper aims to theoretically examine the effects of regulatory policyholder protection on spread behavior and default probability of a life insurance company. Design/methodology/approach: The authors construct a contingent claim model for the valuation of the equity of a life...

Purpose The purpose of this paper is to present a hybrid modelling that combines concepts and techniques for scenario building together with a Multi-criteria Decision Aid (MCDA) outranking approach. The paper presents a case to illustrate the proposed methodology. Design/methodology/approach The...

Purpose According to the definitions presented for agility drivers, it can be mentioned that supply chain risk factors in terms of feature have very close roles to agility drivers and both of these factors impact the uncertainty in the environment. However, the risk factors with a wider domain...

Purpose This paper aims to examine the roles of both aggregate and specific commission rates to control the sales force in relationship marketing with a customer portfolio. Design/methodology/approach Drawn on the concept of customer lifetime value and agency theory, the author calculated both...

Purpose The purpose of this paper is to present a new mathematical model for the unrelated parallel machine scheduling problem with aging effects and multi-maintenance activities. Design/methodology/approach The authors assume that each machine may be subject to several maintenance activities...

Purpose This paper aims to intend to help focal firms which are keen to develop a sustainable supply chain by identifying enablers, in knowing the interrelationships involved and in ranking the enablers. Design/methodology/approach Interpretive structural modeling and fuzzy MICMAC were used for...