Purpose At the core of the success of any firm is its ability to satisfy customer preferences. It has also been part of managerial wisdom that it is good management practice to treat a market as that comprising several market segments and to serve each segment with a different marketing mix. It...

Purpose This paper aims to study a dominant e-retailer operating its own e-marketplace (B2C) to host peer competitor as well as acting as a traditional retailer (“dual-format” retailing as in Mantin and Krishnan 2014). The dominant retailer offers a two-part tariff charging scheme to a...

Purpose The purpose of this paper is to demonstrate the efficacy of decision analysis in determining the most efficient strategy for installing cable television in the residence halls of Bucknell University. Design/methodology/approach The decision analysis model compared five distinct...

Purpose This paper aims to study a retailer’s decision on the price and inventory when facing strategic consumer behavior and demand uncertainty. Price protection is a kind of rebate that the retailer provides to consumers when the price drops during the selling season. The research...

Purpose Collaborative filtering (CF), one of the most popular recommendation techniques, is based on the principle of word-of-mouth communication between other like-minded users. The process of identifying these like-minded or similar users remains crucial for a CF framework. Conventionally, a...

Purpose The purpose of this study is to identify and analyze the key barriers to lean implementation in the construction industry using interpretive structural modeling (ISM) and Matrice d’ Impacts Croisés-Multiplication Appliquée á un Classement (MICMAC) analysis....

Purpose This paper aims to measure the human resource (HR) flexibility and firm performances confirmatory model and to map the causal relation structures in the HR flexibility and firm performance dimensions using the DEMATEL method. Design/methodology/approach Data were collected from leading...

Purpose The main purpose is to minimize the total inventory cost of chain, whereas the stochastic constraints are satisfied. In other words, the goal is to find optimum agreed stockpiles and period length for products to minimize the total inventory cost of the chain while the stochastic...

Purpose This paper aims to analyze the interaction among the major variables of reverse logistics seen in automobile industries. Design/methodology/approach In this research, interpretive structural modeling (ISM) has been used to understand mutual influences among identified variables of...

Purpose The purpose of this paper is to identify a subset of key financial ratios and factors that provide the best discriminating power to distinguish between creditworthy companies (CWCs) and less creditworthy companies (LCWCs) in the USA with the proposed method. Design/methodology/approach A...