Cover -- EDITORIAL ADVISORY BOARD -- Guest editorial -- A RIDIT approach to evaluate factors influencing tourist destination brand selection behaviour pertaining to Indian tourism sector -- Dynamic capabilities and their impact on research organizations' R&D and innovation performance -- Causal...

Purpose – The purpose of this paper is to identify the success factors for supply chain in Indian small- and medium-scale enterprises (SMEs) and establish a causal relationship among them. In the present scenario, the SMEs are under huge pressure to achieve the supply chain competitive...

Purpose – The purpose of this paper is to develop a conceptual framework of integrated supply chain model that can be used to measure, evaluate and monitor operational performance under dynamic and uncertain conditions. Design/methodology/approach – The research methodology consists of two...

Purpose This paper attempts to develop and validate a service quality instrument called HiEduQual to measure the perceived service quality of students in higher education institutions. This paper aims to propose a structural model by examining the theoretical and empirical evidences on the...

Purpose The purpose of this paper is to report a study on the application of interpretative structural modelling (ISM) integrated with multi-criteria decision-making (MCDM) techniques for enabling the sustainability supplier selection. Design/methodology/approach In this paper, two approaches of...

Purpose – The purpose of this study is to present a hybrid analytic network process (ANP) and data envelopment analysis (DEA) method for ranking organizational units as well as prioritizing organization’s human capital management criteria. Design/methodology/approach – In the proposed DEA...

Purpose The aim of this paper is to develop a model for the prioritization of collusive behaviours within Indian food grain supply chain (FGSC) to enable government authorities, entrusted with the task of public distribution, to address those frauds based on their priority for making an existing...

Purpose This study aims to provide an estimation of carbon dioxide (CO 2 ) emission abatement costs in China’s industry sector during the period of 2006-2010, and additionally provide an ex-post estimation of CO 2 abatement cost savings that would be realized if carbon emission permits trading...

Purpose The purpose of this paper is to investigate the impact of backroom storage in supply chain replenishment decision parameters: the order quantity based on the well-established economic order quantity (EOQ) model. Design/methodology/approach The authors develop an EOQ-type model to...

Purpose – The purpose of this study is an attempt to identify the most crucial factors and their influence on one another, which can result in predicting the country’s next phase of progress based on these factors’ variation patterns. Design/methodology/approach – The authors proposed a...