Purpose – This paper aims to answer a prominent question that arises for the manager who wishes to recruit a salesperson to maintain and develop a portfolio–customer relationship: Under which condition is this decision profitable for the firm? Though several authors have underscored the...

Purpose – This paper aims at developing an interpretive structural model of drivers for environmentally conscious manufacturing (ECM). It will demonstrate how interpretive structural modeling (ISM) supports policy makers in the government and industry in identifying and understanding...