Purpose – This paper aims to present an innovative research methodology that enables a company to realign its quality cost elements in order to improve implementation of its quality system. Design/methodology/approach – The methodology combines the following methods: the house of quality...

Purpose – National policy makers in India have realized that the research and development (R&D) performance of India has not been up to the benchmark. This paper aims to identify and develop the structural cause and effect relationship among various factors that affect the performance of...

Purpose – Supply chain collaboration (SCC) amongst independent firms often provides larger benefits from effectively satisfying end customer's needs than working alone. However, lack of awareness about the existence of barriers of collaboration hinders the realizing of the benefits of...

Purpose – This paper seeks to investigate the impact of citrus tristeza virus (CTV) on the commercial value of fruit produced by navel orange trees. Design/methodology/approach – Data are counts of fruit of various sizes and quality harvested from a tree in a year. The counted fruit are...

Purpose – The aim of this paper is to introduce uncertainty analysis within an environmentally extended input‐output technological model of life cycle costing. The application of this approach will be illustrated with reference to the ceramic floor tiles manufacturing process....

Purpose – The purpose of this paper is to highlight issues with current methodologies and rationales used to model the achievement of high business performance in operations management studies, particularly those dealing with the trade‐offs – cumulative capabilities concepts. The paper...

Purpose – The purpose of this paper is to model the choice parameters for selection of third party logistics service providers in global lead logistics provider (LLP) environments. Design/methodology/approach – Analytical hierarchy process (AHP) modeling has been carried out after...

Purpose – The purpose of this paper is to report on the development of a qualitative systems model developed to understand why average emergency department (ED) length of stay (LOS) was rapidly increasing while the number of ED visits was relatively constant. The paper's focus was to identify...

Purpose – The purpose of this paper is to introduce a quantitative method for assisting contractors to select appropriate projects for bidding by considering multiple attributes and integrating decision group member opinions. Design/methodology/approach – The fuzzy technique for order...