Purpose: Though employee job engagement has been one of the few most proliferated organizational concepts during the last two decades, evidence on how to achieve an engaged workforce is unclear. The purpose of this study was to contribute to the engagement literature by investigating the role...

Purpose: Knowledge workers live and work in a technology-enabled, push-notification world full of interruptions that create information overload, often requiring these workers to utilize task switching as a mechanism to meet multiple competing tasks' demands. Previous research has examined both...

Purpose: Literature is not consistent in discussing the implications of teleworking on work–life balance (WLB). Even though teleworking may enhance work arrangements’ flexibility, it blurs boundaries between life and work, endangering the individual WLB. The paper intends to illuminate this...

Purpose: The purpose of this study was to determine the roles of employee proficiency, adaptivity and proactivity in predicting different aspects of internal service. Design/methodology/approach: Managers evaluated 142 professional employees on proficiency, adaptivity and proactivity and about...

Purpose: The purpose of the current research is to examine the impact of psychological contract fulfillment on work outcomes i.e. organizational commitment and job satisfaction during the COVID-19 pandemic. It also aims to check the mediating role of co-worker support and work engagement on...

Purpose: The paper aims to examine the mediating role of emotional exhaustion and job satisfaction in the emotional intelligence (EI) and job performance (JP) relationship. Design/methodology/approach: The data have been collected using a structured questionnaire from 527 females working in...

Purpose: This paper examines whether employee-driven practices of reverse mentoring and job crafting lead to work engagement and, in turn, to higher levels of prospective mental and physical health. Design/methodology/approach: Integrating social exchange theory and the job demands and...

Purpose: Employee engagement has received a considerable amount of research attention over the last decade. However, most of the research has been on job or work engagement. Much less attention has been given to organization engagement, which is a distinct but related target of employee...

Purpose: This study aims to provide insight into the relationship between job resources (job control and possibilities for development at work) and employee performance, measured as employee productivity and technology-enabled performance, by examining the role of employee well-being (work...

Purpose: Emotional intelligence (EI) plays a vital role in work and non-work outcomes. Gaps exist in the role of contextual factor (i.e. perceived organisational support, POS) and personal resource (i.e. psychological capital, PsyCap) in investigating employees’ EI. This current research...