Purpose – This paper proposes that knowledge management is a system that integrates people, process and technology for sustainable results by increasing performance through learning. Definitions of knowledge, knowledge management and performance serve as a foundation....

Purpose – To examine the critical roles of leadership in higher education and to define how such roles enable an environment that embraces the demands of a knowledge‐based organization. Design/methodology/approach – Through interviews with executive leadership in several higher education...

Purpose – The purpose of this paper is partly to complete Earl's framework, but more importantly to seek out the limits of what can be known and what cannot be known by each of the schools in his taxonomy, by addressing the absent epistemological foundation of what is being managed in his...

Purpose – To develop a biological approach to the analysis of learning organisations based on complexity theory, autopoiesis, and evolutionary epistemology. Design/methodology/approach – This paper synthesises ideas from disciplines ranging from physics, epistemology and philosophy of...

Purpose – Knowledge management (KM) as a field has been characterized by great confusion about its conceptual foundations and scope, much to the detriment of assessments of its impact and track record. The purpose of this paper is to contribute toward defining the scope of KM and ending the...

Purpose – This is a comment for all those writers who claim that organizations cannot learn. The author consistently rejects this notion. Rather the author contends that organizations can learn, in at least two different ways. Design/methodology/approach – The author reviews some of the...

Purpose – With the decline of some well‐established firms, the diminishing competitive power of many companies in an increasingly globalized market and the need for organizational renewal and transformation, interest in organizational learning has grown. Senior managers in many organizations...

Purpose – This paper describes and analyses an attempt to engage in transformational learning, oriented to the development of a culture of innovation, at a medium‐size software development organization in Australia. Design/methodology/approach – An action research methodology was used...

Purpose – The purpose of this paper is to provide an overview of a particular approach for increasing knowledge creation in organisation. The paper provides a discussion of related concepts, processes, and a tool. Design/methodology/approach – This paper describes the reasons for drawing...