"This interdisciplinary book offers a holistic, step-by-step blueprint for students, practitioners, and managers interested in understanding how to create exceptional customer experiences and learning how to effectively manage them. A unique model is presented. It includes four parts which are...

This book presents selected proceedings of the International Conference on Business Analytics in Practice (ICBAP2024), which was held on January 8-11, 2024, at the University of Sharjah, UAE. The book presents advanced modeling and examples to explore the practical applications of business...

This book presents selected proceedings of DEA45: International Conference on Data Envelopment Analysis, which was held September 4-6, 2023, at Surrey Business School, University of Surrey, Guildford, UK. It contains theoretical and empirical papers on Data Envelopment Analysis (DEA) and related...

Retroverse Envisioning Combined Physical Fitness and Embodied Learning -- An Attribute Relationship Clustering Algorithm for Telecom Customer Group Discovery -- A Review on Sustainable Transportation and Circular Economy Actions on Urban -- Research on processing game problem of...

Core Operational Business-IT Alignment: Current Trends and Open Challenges -- Unveiling the User Experience: A Synthesis of Cognitive Neuroscience Methods in Digital Product Design -- A New Architecture for Data Analysis on Blockchain Without Data Replication -- Exploring Barriers and Engagement...

Even-related potentials (ERPs) reveal that trust and distrust differ between brands and political institutions -- RACE: A Real-time Architecture for Cognitive State Estimation, Development Overview and Study in Progress -- Exploring the Role of Post-hoc Explanations in Mitigating Algorithm...

"Experimental economics involves the use of controlled, experimental methods both in the laboratory and the field to better comprehend how individuals and groups make economic decisions and to more clearly identify causal relationships. This book takes the reader to the frontier of research in...

Tiered Mechanisms for Blockchain Transaction Fees -- Liquid Staking Tokens in Automated Market Makers -- The Cost of Permissionless Liquidity Provision in Automated Market Makers -- Global Trends in Cryptocurrency Regulation: An Overview -- Collateral Portfolio Optimization in Crypto-Backed...

Information Systems for Sustainable Development -- Technological Advances for Sustainable Development -- Smart Energy Management for Sustainable Development -- Digital Learning for Sustainable Development -- E-Healthcare for Sustainable Development -- Smart GIS and Earth Management.