Silvi, Riccardo; Bartolini, Monica; Raffoni, Anna; … - In: MANAGEMENT CONTROL 2012/suppl. 3 (2012) suppl. 3, pp. 117-142
Despite several studies on the importance of Performance Measurement Systems (PMS), often their implementation is considered insufficient or unsatisfactory. This situation is motivating research on several issues: PMS design and focus, cultural and technological aspects, and the specific...