Details the results of an attempt to identify the impact of a comprehensive management development programme on organizational effectiveness within the health service public sector. Concludes that management development programmes must have a prespecified set of strategically‐linked outcomes,...

There is a current boom of interest from managers in personal development. Describes inner and outer self‐confidence. Presents some examples of wares which are available from the current personal development market, in particular, one kind of course which the author has successfully run with...

The Hotel and Catering Training Company′s latest research project, Employment in the Catering and Hospitality Industry – Employee Attitudes and Career Expectations , shows that within the industry, job satisfaction is high, most companies have a loyal and happy workforce and there are few...

Investigates a network launch and the publication of a research report in the human resource field by the Work in America Institute, a workplace research organization. Proposes that these may provide indicators for other countries. States the objectives of the network, which were to: investigate...

Reviews the relatively slow change in attitudes about the characteristics required in management, and explores gender differences in management style. Reports on research to investigate how both “typical” and “good” managers are perceived in terms of characteristics related to...

Examines the human resource strategy undertaken at Zeneca Pharmaceuticals. Gives the business content then goes on to consider the process and impact of work on line functions and the personnel department. Concludes with a list of areas of improvement indicated by the planning of the strategy.

Reports that most organizations see training and development as the province of the human resource department. Proposes that responsibility for this should be placed in the hands of the line manager. Investigates how the responsibility for training and development can be successfully transferred...

Investigates the three‐year trainer and team development initiative at Coral, the bookmaker, intended to support the company′s launch of a ew brand and image. Concludes that training of people is fundamental to efficiency and progress, with responsibility for this being with both the line...

Describes how representatives are developed to succeed in competitive GP environments, by examining the policy of Searle UK, a medium‐sized pharmaceuticals company. Concludes that improving people‐management skills has to be accompanied by improved business management skills. Indicates that...

Describe a methodology for analysing competence requirements and pinpointing competence enhancements, together with the appropriate training media, which is applicable to all management and technical specialist functions. Argues that the methodology may be integrated with corporate career...