Investigates the efforts of King′s Lynn Borough Council and West Midlands‐based manufacturers, Edward Howell Galvanizers to achieve the Investors In People (IIP) standard. Highlights the results of these efforts by showing increases in effectiveness in both cases.

Management by Walking Around, Management Development, Teamwork, Training Examines possible methods which trainers might employ in order to help improve management performance and development. Suggests that management are their own worst enemies owing to the fact that they quite often lose...

Reviews the Training Excellence Campaign, a year long initiative aimed at practitioners and senior managers in the National Health Service. Investigates cases of best practice and suggests pointers which might be used in any sector. Suggests that Investors In People (IIP) has a vital role to...

Reviews essential skills needed by trainers in the face of recent change including technical, people and intervention/influencing skills. Outlines models for change while investigating their implications for training. Concludes that management collaboration and involvement are essential for...

Examines the applications of Information Technology (IT) within an organization′s operations, recognizing its growing importance. States that owing to an increase in its importance the Information Technology Industry Training Organization (ITITO) has devised a national framework of NVQs aimed...

Suggests how temporary management can benefit a company and its employees and describes how action learning sets can give groups of employees confidence to challenge their company′s methods and direction and present new ideas.

Reports on Leeds Metropolitan University′s Employment Department project concerned with workplace mentors. Discusses the concept of mentoring and its various meanings. Gives case examples and shows how mentoring is used to provide and lead to effective learning, within degree programmes.

Argues that trainers are, more than ever, being asked to reconcile corporate agendas with human values. This may mean working in an equal business partnership with line managers and fulfilling what amounts to a consultancy role within their operations. Managing the transition from trainer to...

Looks at the changes which have happened to the Post Office, and in particular with regard to the three main parts‐the Royal Mail, Parcelforce and Post Office Counters. Discusses the resultant changes as a kind of cultural revolution with a change in working practices. Although change is...

Discusses in depth the real meaning of management development at both a personal and organizational level. Goes on to give guidelines for development and includes a checklist. Shows also that managerial endeavours in the commercial, industrial and public areas are a prerequisite to tackle vital...