Software projects are known for their time and cost overruns as well as their failure to meet the desired specifications. Studies from the western world have shown that the success rate hovers around 30% only. This research is reported from India, the hub of outsourced project development. Based...

Customer-support service in companies has existed for a long time. Today, customer support in companies is differently outlined in comparison to the situation one decade ago; still phone calls or messages over Internet are most common. Customers may phone the companies and ask questions, they...

Over the last decades, many cities have experienced a rapid increase in automobile as a result of continuous population growth and pursuing better quality of living. Vehicle growth and limited space of cities bring a problem of traffic congestion. In coping with this problem, various traffic...

This article will particularly focus on the existence of impediments that hinder the successful strategic management of public services, and the opportunity to go beyond these barriers in order to improve the satisfaction of customers. The paper will concern the case of Albanian Post, a state...

This work shows the importance of servicing the market niche by firms operating in the garment industry in the context of the world economic crisis. The paper presents the necessity of adapting companies’ strategies based on the main trends set out by the global economic crisis. Within this...

The article presents the results of pilot studies carried out in the cities of ?ód? Metropolitan Area. The study concerned the use of geographical information system by the employees of offices of these cities. The interest in the subject of GIS in Polish urban communes results from the...

Bangladesh has always been predominantly an agriculture based country. In early days, agricultural production was fully dependent on rainfall. Over the study period of recent 30 years, trend values of monsoon average rainfall in Chittagong, Dhaka and Rajshahi has risen as a consequence of the...

We have established in earlier study that our designed financial controls help the Indian ULBs (Urban Local Bodies) to increase recurrent surplus. Our further research, as described in this paper, reveals that the concept of designed controls conforms to the result of statistical techniques...

The study presents the results of an analysis of credit risk factors of the Jordanian banking system. The objective of the empirical analysis is to establish which some factors influence the systematic credit risk of the Jordanian banking loan portfolio The sample consists of a panel of 14...

Contemporary trends of Romanian urban area development highlights the need, increasingly stringent, for reintegration, restoration of the old abandoned industrial sites, uselessly occupying large areas in a period when we speak increasingly about the lack of space. In order to support the...