1. Robotic Process Automation: Transforming Enterprise Processes. 2. Mobilising ERP and BI for Management Control: Managing Tensions and Hybridity. 3. Firm Internationalization and Activity Impact on Digital Technologies Adoption. 4. Recommendation Systems in E-commerce: Link Prediction in...

Emerging technologies and supply chain management : Maneuvering in current areas of tensions / Erik Hofmann, Stefan Selensky and Nocolai Kirstätter -- Industry 4.0 creating a buzz in western hemisphere : but watch out for China pulling into the fast lane / Stefan Heng -- Smart manufacturing...

Process mining : Prerequisites and their applicability for SMEs / Alexander Zeisler, Christopher Bernhard and Julian M. Müller -- Using customer analytics to succeed : The case of Mexican SMEs / Laura Zapata-Cantú, Teresa Treviño and Flor Morton -- Data management software solutions for...

Cover -- Half Title -- Series Page -- Title Page -- Copyright Page -- Table of Contents -- Foreword -- Preface -- Editors -- Contributors -- Chapter 1 Concept of Industry 4.0 -- 1.1 Introduction and Evolution of Industry 4.0 -- 1.1.1 Introduction -- 1.1.2 What Is Industry 4.0? -- 1.1.3...

Cover -- Half Title -- Series Page -- Title Page -- Copyright Page -- Contents -- Preface -- Editors -- Contributors -- Chapter 1: Emerging technologies and supply chain management: Maneuvering in current areas of tensions -- Contents -- 1.1. Introduction -- 1.2. Data and method -- 1.2.1....

Process mining : Prerequisites and their applicability for SMEs / Alexander Zeisler, Christopher Bernhard and Julian M. Müller -- Using customer analytics to succeed : The case of Mexican SMEs / Laura Zapata-Cantú, Teresa Treviño and Flor Morton -- Data management software solutions for...

The relationship between emotional intelligence and job performance : an evidence-based literature review with implications for scientists and engineers -- Mark L. Lengnick-Hall and Christopher B. Stone -- Emotional Intelligence : Telling the history and discovering the models / Ana Lúcia...

Fashion or adoption? : harmonization of new technologies with strategy, structure and culture / Yasemin SEN -- Technological and organizational changes : challenges for HRM / José Rebelo dos Santos and Maria Amélia Marques -- The concept of E-HRM, its evolution and effects on organizational...