Process mining : Prerequisites and their applicability for SMEs / Alexander Zeisler, Christopher Bernhard and Julian M. Müller -- Using customer analytics to succeed : The case of Mexican SMEs / Laura Zapata-Cantú, Teresa Treviño and Flor Morton -- Data management software solutions for...

Emerging technologies and supply chain management : Maneuvering in current areas of tensions / Erik Hofmann, Stefan Selensky and Nocolai Kirstätter -- Industry 4.0 creating a buzz in western hemisphere : but watch out for China pulling into the fast lane / Stefan Heng -- Smart manufacturing...

Process mining : Prerequisites and their applicability for SMEs / Alexander Zeisler, Christopher Bernhard and Julian M. Müller -- Using customer analytics to succeed : The case of Mexican SMEs / Laura Zapata-Cantú, Teresa Treviño and Flor Morton -- Data management software solutions for...

The relationship between emotional intelligence and job performance : an evidence-based literature review with implications for scientists and engineers -- Mark L. Lengnick-Hall and Christopher B. Stone -- Emotional Intelligence : Telling the history and discovering the models / Ana Lúcia...

Fashion or adoption? : harmonization of new technologies with strategy, structure and culture / Yasemin SEN -- Technological and organizational changes : challenges for HRM / José Rebelo dos Santos and Maria Amélia Marques -- The concept of E-HRM, its evolution and effects on organizational...

chapter 1. Fashion or adoption? Harmonization of new technologies with strategy, structure and culture / Yasemin Sen -- chapter 2. Technological and organizational changes : challenges for HRM / Jos Manuel Gameiro Rebelo dos Santos and Maria Am�lia Marques -- chapter 3. The concept of e-HRM,...