Purpose – The purpose of this research is to describe the relationship between effective leadership and the leader's own ability to manage his/her emotional state. Design/methodology/approach – Discusses the connection between leadership and emotions. Differentiates between management and...

Purpose – The purpose of this research is to examine the issues of decentralisation in the NHS. Design/methodology/approach – Evidence was gathered from an empirical study in order to illustrate the effect of policy reform on relationships at both the central and the local level. In this...

Purpose – The purpose of this research is to describe an action research project that proposed, monitored and evaluated the introduction of a learning portfolio used to replace examinations that were formerly used to assess the core courses. Design/methodology/approach – An action research...

Purpose – This paper describes factors influencing doctor‐managers' decision making in specialised health care, health centres and at different levels of management. Design/methodology/approach – Data were collected as part of a survey on physicians graduating in 1977‐1991 as drawn from...

Purpose – This paper aims to examine the management strategies adopted by older people living with HIV/AIDS (PHAs) to conceal their positive status in healthcare settings, and their responses taken and means used to cope with the stigmatizing and exclusionary effects as a result of the...

Purpose – This study focuses around the central question of whether or not the relative importance of conformity to institutional norms varies as markets become more competitive. Design/methodology/approach – Using data gathered for 187 managed health care plans in the US, this study uses...

Purpose – To explore the experiences of overseas black and minority ethnic nurses in the National Health Service (NHS) in the south of England. Methods – Semi‐structured in‐depth interviews were conducted with 12 overseas black and minority ethnic nurses. All interviews were taped,...

Purpose – Primary care cancer lead clinicians (PCCLs) act strategically in primary care trusts (PCTs) in England to improve communication and understanding of cancer across primary and secondary care and provide a link between Cancer Networks and primary care. The aim is to evaluate the first...

Purpose – Risk‐adjustment is designed to predict healthcare costs to align capitated payments with an individual's expected healthcare costs. This can have the consequence of reducing overpayments and incentives to under treat or reject high cost individuals. This paper seeks to review...

Purpose – The purpose of this study was to explore gender differences in contractual commitments, job satisfaction and spouses' occupation among GP principals in NHS Scotland. Design/methodology/approach – This paper is based on data provided by a self‐completion, postal questionnaire...