Purpose – It is well‐known that a decrease in economic resources in health care results in increased workload, stress and pressure on personnel. The main aim of this study was to explore and understand how personnel in health care were influenced by multiple obligations in the context of a...

Purpose – The purpose of this paper is to examine the relationship between gossip and emotion in health‐care organizations. It draws on findings from empirical research exploring the characteristics and function of gossip which, to date, has been a relatively under‐researched...

Purpose – The emotionally taxing nature of health‐care work has been increasingly recognized. In parallel, the field of work and family has been searching for more specific antecedents of both work interference with family (WFI) and family interference with work (FWI). The current study aims...

Purpose – This ethnographic investigation of a general hospital aims to critically analyse a much lauded corporate culture. Rather than accepting the managerial and academic claims concerning the mobilisation of corporate culture at face value, this study builds upon a labour process analysis...

Purpose – To explore why women paediatricians have chosen paediatrics as their specialty when previous research has shown that this was the least favourite career option. Design/methodology/approach – In this qualitative study ten semi‐structured interviews with open‐ended questions were...

Purpose – To provide research‐informed guidance to leaders of quality and safety improvement and evidence‐based materials for education programmes for leaders Design/methodology/approach – Search of databases and hard copy literature since 1985 into managers' and leaders' role in quality...

Purpose – To consider how information and information systems can be used to support improving patient flow in acute hospitals (a key target for the National Health Service in England), and the potential role of the National Programme for Information Technology currently being developed....

Purpose – To compare and contrast the cultural characteristics of “high” and “low” performing hospitals in the UK National Health Service (NHS). Design/methodology/approach – A multiple case study design incorporating a purposeful sample of “low” and “high” performing acute...

Purpose – Research Governance has been introduced to regulate research involving National Health Service (NHS) patients and staff but the process is lengthy and bureaucratic and has improved little since its introduction. The paper seeks to investigate changes over time....

Purpose – This study seeks to provide an examination of a health policy network operating in a single, small community along the US‐Mexican border. The purpose of the paper is to discuss why and how this network evolved, and then to present findings on how the network was structured....