The Graduate Development Project involved a close examination of graduate development in eight UK‐based companies over a three‐year period. Questionnaire data were obtained from a total of 1,189 graduates in the first few years of their careers, and 677 of their managers. The latter stages...

Examines the concerns profiles of 243 front‐line managers within Telecom Australia who were engaged in implementing two related innovations: (a) a new service policy called “Fix‐It‐First‐Time” and (b) a change in the functional role of front‐line managers. Results were considered...

Reviews the ideas of Robert Fritz and discusses their implication for the practice of organizational change. The importance of “structure” is emphasized, which can give rise to two types of behaviour within the organization; “oscillation” and “resolving”. Oscillation is brought about...

Looks at the concept of facilitation and suggests that it is a little understood phenomenon. It is, however, something that is used continually to assist the process of meetings and management training programmes. Asserts that facilitation can be better understood if the behaviours that...

Presents the results of a first research survey of consulting firms within the United Kingdom. Examines the usefulness of knowledge typology as a way of categorizing firms and the differences, if any, between the firms. Explores the firms′ sources of knowledge, knowledge networks, transfer of...

In recent years, both large and small organizations have been increasingly required to engage in networking and inter‐organizational alliances. Provides an overview of some of the salient benefits of etworking and outlines recent examples (cases) of organizations experiencing various...

United Kingdom employers in recently privatized and public sector organizations are relying heavily on management training as an intervention mechanism to increase employee productivity. A survey of south‐west organizations confirmed this increase in training activity. Managers, however, did...