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Defining IT success through the service catalog : a practical guide about the positioning, design and deployment of an actionable catalog of IT services
DuMoulin, Troy
;
Flores, Rodrigo Fernando
;
Fine, Bill
-
2008
-
1. ed., 4. impr.
Persistent link: https://www.econbiz.de/10009556620
Saved in:
2
Service management strategies that work : guidance for executives
Case, Gary
(
contributor
);
Wilkinson, Jayne
(
contributor
)
-
2007
Persistent link: https://www.econbiz.de/10004890214
Saved in:
3
Service management strategies that work : guidance for executives
Case, Gary
;
DuMoulin, Troy
;
Spalding, George
; …
-
2007
-
1. ed., 1. impr.
Persistent link: https://www.econbiz.de/10003587452
Saved in:
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