"This book introduces the idea that organizational knowledge is composed of three knowledge fields: cognitive knowledge, emotional knowledge, and spiritual knowledge and is intended for readers interested in knowledge management, intellectual capital, human resources management, change...

"This book seeks to fill the gap in research between universities and the public, and offers cutting-edge insight into the current state of the field, charting a course that moves from discussions of academic resistance and implications for knowledge-transfer theory to current case-studies of...

Capacity planning and management of IT incident management services based on queuing models / Ta-Hsin Li, Juhnyoung Lee -- Modeling and optimization of complex service delivery Systems / Yixin Diao, Aliza Heching -- Organizational models for service delivery / Gargi B. Dasgupta, Shivali Agarwal,...

"This book brings together the necessary methodologies and resources for organizations to understand the challenges and discover the solutions that will enhance their businesses"--Provided by publisher.

"This book highlights the recent move to International Financial Reporting Standards (IFRS) and addresses some of the concerns raised due to cultural differences and the level of enforcement of these standards in separate countries"--Provided by publisher.

"This book highlights the recent move to International Financial Reporting Standards (IFRS) and addresses some of the concerns raised due to cultural differences and the level of enforcement of these standards in separate countries"--

"This book presents a collection of teaching cases that demonstrate the real-world application of digital tools for human performance enhancement across a variety of settings, utilizing a problem-based instructional technique"--