Purpose – The purpose of this paper is to share two researcher's experience about the challenges associated with shadowing within the health care context. Design/methodology/approach – Institutional ethnography and shadowing. Findings – Shadowing is increasingly being used as a data...

Purpose – The purpose of this paper is to explore how two kinds of UK-based media positioned investment banking as dirty work during the financial crisis, thereby engaging in moral enterprise (Becker, 1963) and contributing to the shaping of society's normative contours (Cohen, 1972)....

Purpose – The purpose of this paper is to consider how taxi drivers understand the customer service relationship as “dirty work” by examining the strategies they use to manage the taint associated with their work. Design/methodology/approach – An innovative qualitative approach is taken...