The design of public transport contracts provides an opportunity to define service quality standards to which an operator can be held accountable. While the specification of service quality standards is a common practice, the relationships between the specifications and customer satisfaction are...

During the last forty years, Santiago has experienced a series of drastic changes in public transport policies. These changes have ranged widely, from total deregulation to processes that concentrated the management of public transport within the hands of the public sector.

In this study, an attempt has been made to develop Multinomial Logit (MNL) model by analysing the drunken and non drunken drivers involved in road crashes on Indian highways. Multinomial Logit model has been deployed to assess the influence of various parameters like vehicular, environment and...

This paper presents eight research projects developed during an intensive rail programme. The projects are as follows: Comparative Assessment of the Impacts of Rail Deregulation on Rail Transport Performance; Overcoming the intermodal transport barriers; Standing seats for high-capacity trains;...

Local buses in Britain, outside London, were ‘deregulated’ as a result of the 1985 Transport Act, with most of the organisational changes implemented in 1986 but many of the ownership changes occurring over a longer period. By contrast, in London, the 1984 London Regional Transport Act...

This paper reviews road safety performance in the United States. The paper develops a framework for assessing dimensions of road safety, and analyzes the importance of economic factors, travel patterns, demographics, road/traffic/vehicle technology, driver behavior, and public policy. Issues and...

Public transport in South Africa is one of the most burning issues in the transport sector. The government is faced with huge public pressure to improve public transport systems in the face of rising fuel costs, the pending implementation of expensive urban toll road systems in the Gauteng...

The present study tries to see whether the subsidy given to CSTC, which is the oldest and the largest state transport corporation operating in and around Kolkata, is really being used to cover the losses they make over the years or to merely cover-up an inefficient performance. The state owned...

In this paper an introduction to the principles and methods used in logistics and supply chain management is presented. It begins by a discussion on fundamentals and explains the relevant terms. Next policy and practice associated with logistics and freight services are regarded with a focus on...

A contract establishes a mutual relationship between an authority and an operator. From the point of view of the authority, it is a tactical level mechanism to achieve the strategic objectives of government. Management of contractors translate the requirements of contracts into operational...