In this paper, we investigate how conventions enable organisational actors to cope with paradoxical tensions in performance appraisal systems. Building on a case study of a performance appraisal system reform in a public sector organisation, we analyse how this organisation enableds superiors to...

Integrating professional expertise in professional service firms (PSFs) is a key strategic challenge in the contemporary economy and individual firms. Previous research has pointed out that the governance of key aspects of PSFs, including knowledge integration, is shifting from a professional to...

Success in human resource management (HRM) depends on the question of whether applied practices of HRM meet specific contingency factors and are appropriately configured. Using this argument, the present article examines HRM in professional service firms (PSFs) in pursuit of three objectives....

Why is it that HR specialists appear to have difficulty applying their knowledge, systems and techniques in a systematic way when it comes to professional services firms (PSFs) – particularly when the drivers for developing powerful HRM practices within such businesses seem more pressing than...

Professionals, like business consultants, have been described as crucial for modern knowledge-intensive organizations, but they are not always thought to be easy to manage or to attract. This might be due to a need for autonomy and commitment that is aimed more at the profession than at their...

Professionals, like business consultants, have been described as crucial for modern knowledge-intensive organizations, but they are not always thought to be easy to manage or to attract. This might be due to a need for autonomy and commitment that is aimed more at the profession than at their...

Integrating professional expertise in professional service firms (PSFs) is a key strategic challenge in the contemporary economy and individual firms. Previous research has pointed out that the governance of key aspects of PSFs, including knowledge integration, is shifting from a professional to...

Success in human resource management (HRM) depends on the question of whether applied practices of HRM meet specific contingency factors and are appropriately configured. Using this argument, the present article examines HRM in professional service firms (PSFs) in pursuit of three objectives....

Why is it that HR specialists appear to have difficulty applying their knowledge, systems and techniques in a systematic way when it comes to professional services firms (PSFs) - particularly when the drivers for developing powerful HRM practices within such businesses seem more pressing than...

In this paper, we investigate how conventions enable organisational actors to cope with paradoxical tensions in performance appraisal systems. Building on a case study of a performance appraisal system reform in a public sector organisation, we analyse how this organisation enabled superiors to...