The role of the design consultant within the retail management context was discussed in a recent issue of RDM. This article examines how four different companies have faced up to a re‐appraisal of their roles in changing market conditions, and adopted new design policies to meet new situations

Samples, free gifts, competitions and even trading stamps are severely curtailed or forbidden in EEC member countries, and British manufacturers and retailers will be hindered by this same legislation if steps taken to harmonise the laws of unfair competition are proceeded with. Christina Fulop...

In the final article of their series dealing with the aspects of wage payments and employment in retail distribution, the authors examine the implications of the 1970 Equal Pay Act on retail distribution and, in particular, how the Government's counter‐inflation policy has affected the...

The right sort of relations. It is a long‐standing complaint of training officers that there are all too few films available on sales training in a retail environment. Too often training presentations are compelled to show American films on salesmanship, not only far removed from the retail...

Fourteen Consumer Advisory Centres are at present operating and many more are planned for the New Year. Encouraged by the Government and financed by local authorities, the Centres are primarily located in working‐class areas, thus providing a welcome change from a situation in which the...

One image of a buyer is of the man who leans heavily on ‘flair’, wielding limitless power and doing scrappy calculations on the back of an old envelope. With the coming of EDP and sophisticated stock control systems, has this image now been superseded by the ‘desiccated calculating machine...

Since the opening of the Caerphilly Carrefour in September 1972, a second has opened at Telford and planning permission has been sought for many more. Other companies have opened hypermarkets and superstores: Asda, Scan, Tesco and even Sainsbury. More than a year after the first opening several...

The Supply of Goods (Implied Terms) Act 1973 has now been in force since last May. It is one of the most important — as well as one of the most misunderstood — statutes in the field of distribution. Who is now responsible to the customer for a built‐in fault — the retailer or the...

The proposed merger between two massive retailing groups, Boots and the House of Fraser, has been referred to the Monopolies Commission. The Commission's decision will be important not only for the City but for retailers in general. They will want to know whether approval would mean other...

This is the story of an unusual company. The UK has traditionally been backward, in comparison with other European countries, in its ownership of home freezers. But the last couple of years have seen a significant upsurge in ownership figures from 7.8% of families in 1972 to an estimated 10% at...