1. Complexity theory and public policy : a radical methodology -- 2. Case based methods and national comparisons -- 3. National comparisons : the road to the crisis -- 4. Instability and chaos : the financial crisis of 2008-09 -- 5. Intervention : the policy response -- 6. The second crisis :...

1. The rise of branding in governance processes -- 2. The many faces of branding : definitions, functions, and forms -- 3. Branding to influence perceptions about policy problems and solutions -- 4. Branding to activate, motivate, and bind stakeholders in governance processes -- 5. Brands and...

1. Co-production as a maturing concept / Taco Brandsen, Victor Pestoff and Bram Verschuere -- 2. Co-production and third sector social services in Europe : some crucial conceptual issues / Victor Pestoff -- 3. From engagement to co-production : how users and communities contribute to public...

pt. 1. Social audit and social accounting : cross-disciplinary perspectives -- pt. 2. Accountabilities -- pt. 3. Social accounting and sustainability -- pt. 4. Social accounting, social capital, and the social economy -- pt. 5. Social accounting, accountability, and ethics.

Setting the stage for a case analysis -- Urban regeneration in Ireland -- Healthcare information systems in Ireland -- Advancing the case for complex adaptive systems in public administration -- The impact of boundaries : identity, community, and place -- The vision thing : the dynamics of...

1. From collective struggle to customer service : the story of how self-help and mutual aid led to the welfare state and became co-opted in market managerialism / Patrick Reedy -- 2. Toward unprincipled public service : critical ideology, the fetish of capitalism, and some thoughts on the future...