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Year of publication
Subject
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Dienstleistungssektor 48 Service industry 48 Dienstleistung 47 Services 47 Dienstleistungsmanagement 37 Service management 37 Theory 35 Theorie 34 Dienstleistungsinnovation 22 Service innovation 22 Innovation 21 Beziehungsmarketing 18 Relationship marketing 18 Consumer behaviour 15 Dienstleistungsqualität 15 Konsumentenverhalten 15 Lieferkette 15 Service quality 15 Supply chain 15 service science 15 Logistics 11 Logistik 11 Coronavirus 10 Informationsmanagement 8 Innovation management 8 Innovationsmanagement 8 Bundling strategy 7 Business services 7 Leistungsbündel 7 Service-Dominant Logic 7 Simulation 7 Unternehmensdienstleistung 7 Wissensmanagement 7 service-dominant logic 7 China 6 Customer satisfaction 6 Dienstleistungsmarketing 6 Digital platform 6 Digitale Plattform 6 Gesundheitsversorgung 6
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Online availability
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Undetermined 254 Free 8
Type of publication
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Article 359 Book / Working Paper 40
Type of publication (narrower categories)
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Aufsatz im Buch 143 Book section 143 Article in journal 62 Aufsatz in Zeitschrift 62 Collection of articles of several authors 10 Sammelwerk 10 Aufsatzsammlung 7 Konferenzschrift 6 Conference proceedings 4 Case study 1 Fallstudie 1 Handbook 1 Handbuch 1
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Language
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English 302 Undetermined 97
Author
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Spohrer, James C. 10 Demirkan, Haluk 6 Kieliszewski, Cheryl A. 6 Maglio, Paul P. 6 Galli, Brian J. 5 Sawatani, Yuriko 5 Vargo, Stephen L. 5 Agatz, Niels 4 Cho, Soo-Haeng 4 Evenson, Shelley 4 Wang, Hai 4 Akaka, Melissa Archpru 3 Barile, Sergio 3 Basole, Rahul C. 3 Bassano, Clara 3 Benjaafar, Saif 3 Chase, Richard B. 3 Chung, Kyunghwa 3 Dey, Nilanjan 3 Fragnière, Emmanuel 3 Hefley, Bill 3 Hsu, Cheng 3 Karmarkar, Uday S. 3 Krcmar, Helmut 3 Larson, Richard C. 3 Lusch, Robert F. 3 Macintyre, Mairi 3 Miles, Ian D. 3 Patrício, Lia 3 Polese, Francesco 3 Rouse, William B. 3 Saviano, Marialuisa 3 Tang, Christopher S. 3 Tuunanen, Tuure 3 Angelis, Jannis 2 Ashour, Amira S. 2 Baporikar, Neeta 2 Bitner, Mary Jo 2 Bowen, David E. 2 Chan, Wai Kin Victor 2
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Institution
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International Conference on Logistics, Informatics and Service Science <2, 2012, Peking> 3 International Conference on Logistics, Informatics and Service Science <4., 2014, Berkeley, Calif.; Peking> 1 Springer Science + Business Media LLC 1
Published in...
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Service Science 95 Service science 63 International Journal of Service Science, Management, Engineering, and Technology (IJSSMET) 62 Service science, management and engineering : education for the 21st Century 52 Handbook of service science ; [Vol. 1] 31 Global perspectives on service science: Japan 20 Service science and logistics informatics : innovative perspectives 19 Modeling for decision support in network-based services : the application of quantitive modeling to service science 11 Ontology, conceptualization and epistemology for information systems, software engineering and service science : 4th International Workshop, ONTOSE 2010, held at CAiSE 2010, Hammamet, Tunisia, June 7 - 8, 2010 ; revised selected papers 10 Service Science: Research and Innovations in the Service Economy 10 SpringerBriefs in Service Science 9 SpringerLink / Bücher 6 Service science: research and innovations in the service economy 5 Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association 3 International journal of services operations and informatics : IJSOI 2 Springer eBook Collection 2 Lu Kong, Kejia Hu, Matthew Walsman (2021) Caring for an Aging Population in a Post-Pandemic World: Emerging Trends in the U.S. Older Adult Care Industry. Service Science 0(0) 1 Service science: research and innovation in the service economy 1 Springer eBook Collection / Business and Economics 1
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Source
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ECONIS (ZBW) 236 RePEc 95 Other ZBW resources 62 USB Cologne (EcoSocSci) 6
Showing 151 - 160 of 399
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Replication and Resubmission Based Adaptive Decision for Fault Tolerance in Real Time Cloud Computing: A New Approach
Patra, Prasenjit Kumar; Singh, Harshpreet; Singh, Rajwinder - In: International Journal of Service Science, Management, … 7 (2016) 2, pp. 46-60
Cloud computing an adoptable technology is the upshot evolution of on demand service in the computing epitome of immense scale distributed computing. With the raising asks and welfares of cloud computing infrastructure, society can take leverage of intensive computing capability services and...
Persistent link: https://www.econbiz.de/10012048099
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Antenna Design and Direction of Arrival Estimation in Meta-Heuristic Paradigm: A Review
Dey, Nilanjan; Ashour, Amira S. - In: International Journal of Service Science, Management, … 7 (2016) 3, pp. 1-18
Antennas are considered as a significant component in any wireless system. There are numerous factors and constraints that affect its design. Therefore, recently several algorithms are developed to allow the designers optimize the antenna with respect to numerous different criteria, general...
Persistent link: https://www.econbiz.de/10012048100
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A Case Study of Progressive Formation of Accounting Cloud Service in Japan: The Second Stage
Mizuno, Yutaka; Odake, Nobutaka - In: International Journal of Service Science, Management, … 7 (2016) 3, pp. 19-37
The purpose of this study is to clarify the best practice of marketing strategy in Japanese accounting cloud services. The authors examine platform development and ecosystem formation of an accounting cloud service in the second stage. As the results, the authors obtain three findings. First,...
Persistent link: https://www.econbiz.de/10012048101
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A PSO Based Approach for Producing Optimized Latent Factor in Special Reference to Big Data
Singh, Bharat; Vyas, Om Prakash - In: International Journal of Service Science, Management, … 7 (2016) 3, pp. 55-70
Now a day's application deal with Big Data has tremendously been used in the popular areas. To tackle with such kind of data various approaches have been developed by researchers in the last few decades. A recent investigated techniques to factored the data matrix through a known latent factor...
Persistent link: https://www.econbiz.de/10012048102
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An Empirical Study to Evaluation of Customer Acquisition Processes on Customer Satisfaction
Alhawari, Samer; Alryalat, Haroun; Hunaiti, Hana - In: International Journal of Service Science, Management, … 7 (2016) 4, pp. 1-20
In today's highly competitive environment, the organizations have been paying considerable attention to improve their customer satisfaction. For this reason, the purpose of this paper is to suggest a model defines how the combination between customer acquisition processes and knowledge about...
Persistent link: https://www.econbiz.de/10012048103
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Analysis of Grievances in the Banking Sector through Big Data
Bhatnagar, Vishal; Jain, Arushi - In: International Journal of Service Science, Management, … 7 (2016) 4, pp. 21-36
Banking sector is one of the sectors which face the problem because of the huge amounts of data coming in at a rapid pace. In this paper the authors analyzed grievances in the banking sector through big data. The customers may have a wide variety of complaints and suggestions regarding the...
Persistent link: https://www.econbiz.de/10012048104
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Post PhD Adjustments and Internationalization of Higher Education in China - A Study based on International PhD Students in China: PhDs Enrollment and Its Aftermath
Nabi, Ghulam; Wei, Song; Ghous, Ghulam; Sheikh, Nadia - In: International Journal of Service Science, Management, … 7 (2016) 4, pp. 37-47
PhD education plays dominant role in the field of innovation, science, technology and economic development. This is being sponsored by some key scholarship agencies in the world among which Chinese Scholarship Council has emerged one among biggest. This research has been intended to understand...
Persistent link: https://www.econbiz.de/10012048105
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Benefits from Using Bitcoin: Empirical Evidence from a European Country
Schmidt, Rainer; Möhring, Michael; Glück, Daniel; … - In: International Journal of Service Science, Management, … 7 (2016) 4, pp. 48-62
Bitcoin is the most successful approach for establishing a currency outside of state supervision and government institutions. Besides, Bitcoin is very controversial discussed. Therefore, a further investigation of different aspects of the benefit of using Bitcoin should be realized in order to...
Persistent link: https://www.econbiz.de/10012048106
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Value Facilitation as Antecedent of Service Provider Profitability
Herzfeldt, Alexander Bogislav; Rastorguev, Eugenia; … - In: International Journal of Service Science, Management, … 7 (2016) 4, pp. 63-76
The cloud service market has seen a tremendous growth in recent years. Consequently, more and more service providers have entered this dynamic market, turning it into one of the most competitive markets in modern IT industry. With the market becoming mature, providers that focused on growth...
Persistent link: https://www.econbiz.de/10012048107
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Community-based participatory service engineering : case studies and technologies
Motomura, Yoichi; Kurata, Takeshi; Yamamoto, Yoshinobu - In: Global perspectives on service science: Japan, (pp. 63-78). 2016
Persistent link: https://www.econbiz.de/10011487618
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