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Search: isPartOf:"Service Science"
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Subject
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Dienstleistungssektor
48
Service industry
48
Dienstleistung
47
Services
47
Dienstleistungsmanagement
37
Service management
37
Theory
35
Theorie
34
Dienstleistungsinnovation
22
Service innovation
22
Innovation
21
Beziehungsmarketing
18
Relationship marketing
18
Consumer behaviour
15
Dienstleistungsqualität
15
Konsumentenverhalten
15
Lieferkette
15
Service quality
15
Supply chain
15
service science
15
Logistics
11
Logistik
11
Coronavirus
10
Informationsmanagement
8
Innovation management
8
Innovationsmanagement
8
Bundling strategy
7
Business services
7
Leistungsbündel
7
Service-Dominant Logic
7
Simulation
7
Unternehmensdienstleistung
7
Wissensmanagement
7
service-dominant logic
7
China
6
Customer satisfaction
6
Dienstleistungsmarketing
6
Digital platform
6
Digitale Plattform
6
Gesundheitsversorgung
6
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Online availability
All
Undetermined
254
Free
8
Type of publication
All
Article
359
Book / Working Paper
40
Type of publication (narrower categories)
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Aufsatz im Buch
143
Book section
143
Article in journal
62
Aufsatz in Zeitschrift
62
Collection of articles of several authors
10
Sammelwerk
10
Aufsatzsammlung
7
Konferenzschrift
6
Conference proceedings
4
Case study
1
Fallstudie
1
Handbook
1
Handbuch
1
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Language
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English
302
Undetermined
97
Author
All
Spohrer, James C.
10
Demirkan, Haluk
6
Kieliszewski, Cheryl A.
6
Maglio, Paul P.
6
Galli, Brian J.
5
Sawatani, Yuriko
5
Vargo, Stephen L.
5
Agatz, Niels
4
Cho, Soo-Haeng
4
Evenson, Shelley
4
Wang, Hai
4
Akaka, Melissa Archpru
3
Barile, Sergio
3
Basole, Rahul C.
3
Bassano, Clara
3
Benjaafar, Saif
3
Chase, Richard B.
3
Chung, Kyunghwa
3
Dey, Nilanjan
3
Fragnière, Emmanuel
3
Hefley, Bill
3
Hsu, Cheng
3
Karmarkar, Uday S.
3
Krcmar, Helmut
3
Larson, Richard C.
3
Lusch, Robert F.
3
Macintyre, Mairi
3
Miles, Ian D.
3
PatrÃcio, Lia
3
Polese, Francesco
3
Rouse, William B.
3
Saviano, Marialuisa
3
Tang, Christopher S.
3
Tuunanen, Tuure
3
Angelis, Jannis
2
Ashour, Amira S.
2
Baporikar, Neeta
2
Bitner, Mary Jo
2
Bowen, David E.
2
Chan, Wai Kin Victor
2
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Institution
All
International Conference on Logistics, Informatics and Service Science <2, 2012, Peking>
3
International Conference on Logistics, Informatics and Service Science <4., 2014, Berkeley, Calif.; Peking>
1
Springer Science + Business Media LLC
1
Published in...
All
Service Science
95
Service science
63
International Journal of Service Science, Management, Engineering, and Technology (IJSSMET)
62
Service science, management and engineering : education for the 21st Century
52
Handbook of service science ; [Vol. 1]
31
Global perspectives on service science: Japan
20
Service science and logistics informatics : innovative perspectives
19
Modeling for decision support in network-based services : the application of quantitive modeling to service science
11
Ontology, conceptualization and epistemology for information systems, software engineering and service science : 4th International Workshop, ONTOSE 2010, held at CAiSE 2010, Hammamet, Tunisia, June 7 - 8, 2010 ; revised selected papers
10
Service Science: Research and Innovations in the Service Economy
10
SpringerBriefs in Service Science
9
SpringerLink / Bücher
6
Service science: research and innovations in the service economy
5
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
3
International journal of services operations and informatics : IJSOI
2
Springer eBook Collection
2
Lu Kong, Kejia Hu, Matthew Walsman (2021) Caring for an Aging Population in a Post-Pandemic World: Emerging Trends in the U.S. Older Adult Care Industry. Service Science 0(0)
1
Service science: research and innovation in the service economy
1
Springer eBook Collection / Business and Economics
1
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Source
All
ECONIS (ZBW)
236
RePEc
95
Other ZBW resources
62
USB Cologne (EcoSocSci)
6
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241
Revisiting "where does the customer fit in a service operation?" : background and future development of contact theory
Chase, Richard B.
-
2010
Persistent link: https://www.econbiz.de/10003968677
Saved in:
242
The service profit chain : from satisfaction to ownership
Heskett, James L.
;
Sasser, W. E.
-
2010
Persistent link: https://www.econbiz.de/10003968680
Saved in:
243
Winning the service game : revisiting the rules by which people co-create value
Schneider, Benjamin
;
Bowen, David E.
-
2010
Persistent link: https://www.econbiz.de/10003968682
Saved in:
244
Customer equity : driving the value of the firm by increasing the value of customers
Rust, Roland T.
;
Bhalla, Gaurav
-
2010
Persistent link: https://www.econbiz.de/10003968688
Saved in:
245
Service worlds : the "services duality" and the rise of the "manuservice" economy
Bryson, John R.
;
Daniels, Peter W.
-
2010
Persistent link: https://www.econbiz.de/10003968693
Saved in:
246
The unified service theory : a paradigm for
service
science
Sampson, Scott E.
-
2010
Persistent link: https://www.econbiz.de/10003968695
Saved in:
247
Advancing
service
science
with service-dominant logic : clarifications and conceptual development
Vargo, Stephen L.
;
Lusch, Robert F.
;
Akaka, Melissa Archpru
-
2010
Persistent link: https://www.econbiz.de/10003968697
Saved in:
248
Toward a science of service systems : value and symbols
Spohrer, James C.
;
Maglio, Paul P.
-
2010
Persistent link: https://www.econbiz.de/10003968705
Saved in:
249
Technology's impact on the gaps model of service quality
Bitner, Mary Jo
;
Zeithaml, Valarie A.
;
Gremler, Dwayne D.
-
2010
Persistent link: https://www.econbiz.de/10003968707
Saved in:
250
Seven contexts for service system design
Glushko, Robert J.
-
2010
Persistent link: https://www.econbiz.de/10003968710
Saved in:
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