Search Results - isPartOf:"Service Science"

Discovery of New Service Concepts for Diverse Markets

Cassab, Harold; Tuunanen, Tuure; Peffers, Ken; Gengler, … - In: Service Science 2 (2010) 3, pp. 177-195

global customer differences explicitly in order to meet market needs. [Service Science, ISSN 2164-3962 (print), ISSN …

Persistent link: https://www.econbiz.de/10010990673

Descriptive Evidence on the Role of Corporate Brands in Marketing Higher Education Services

Mourad, Maha; Ennew, Christine; Kortam, Wael - In: Service Science 2 (2010) 3, pp. 154-166

and the managerial implications are presented. [Service Science, ISSN 2164-3962 (print), ISSN 2164-3970 (online …

Persistent link: https://www.econbiz.de/10010990676

Dynamic Pricing and Inventory Policies: A Strategic Analysis of Dual Channel Supply Chain Design

Moon, Yongma; Yao, Tao; Friesz, Terry L. - In: Service Science 2 (2010) 3, pp. 196-215

effect of a customer acceptance index. [Service Science, ISSN 2164-3962 (print), ISSN 2164-3970 (online), was …

Persistent link: https://www.econbiz.de/10010990678

Analytic Network Process Analysis of an Indian Telecommunication Service Supply Chain: A Case Study

Pramod, V. R.; Banwet, D. K. - In: Service Science 2 (2010) 4, pp. 281-293

. The article concludes with managerial implication and scope for future work. [Service Science, ISSN 2164 …

Persistent link: https://www.econbiz.de/10010990680

From System Science - A New Way to Structure and Manage the Company for Sustainable Success

Christopher, William F. - In: Service Science 2 (2010) 1-2, pp. 62-75

improving the way the company is managed. Stafford Beer's viable system model is a useful model for this restructuring. [Service … Science, ISSN 2164-3962 (print), ISSN 2164-3970 (online), was published by Services Science Global (SSG) from 2009 to 2011 …

Persistent link: https://www.econbiz.de/10010990686

Service Systems and Requisite Variety

Godsiff, Phil - In: Service Science 2 (2010) 1-2, pp. 92-101

>Originality/value: To further the use of systems thinking in service science and to explore how the LRV could be applied in this context …. [Service Science, ISSN 2164-3962 (print), ISSN 2164-3970 (online), was published by Services Science Global (SSG …

Persistent link: https://www.econbiz.de/10010990687

Smart Service Systems and Viable Service Systems: Applying Systems Theory to Service Science

Barile, Sergio; Polese, Francesco - In: Service Science 2 (2010) 1-2, pp. 21-40

service science (SS). The similarities and differences of the two are explored, with particular emphasis on the common feature … regard to harmonisation, systems governance, and successful value co-creation processes. [Service Science, ISSN 2164 …

Persistent link: https://www.econbiz.de/10010990689

An Integrated SS-VSA Analysis of Changing Job Roles

Spohrer, Jim; Golinelli, Gaetano M.; Piciocchi, Paolo; … - In: Service Science 2 (2010) 1-2, pp. 1-20

This paper presents a first attempt at an integrated Service Science (SS) and Viable Systems Approach (VSA) analysis of …. C., Maglio, P. P. 2010b. Toward a Science of Service Systems: Value and Symbols. In The Handbook of Service Science … Press.]). Both Service Science (SS) and Viable Systems Approach (VSA) can be seen as less well known specializations of …

Persistent link: https://www.econbiz.de/10010990694

How Hyper-Network Analysis Helps Understand Human Networks?

Chan, Wai Kin Victor; Hsu, Cheng - In: Service Science 2 (2010) 4, pp. 270-280

to new understanding for service science. A hyper-network is an integration of multi-layered (role-based) connections of …-dimensional graphs. The paper suggests that all human networks, including social and economical, may be fundamentally hyper-networks. [Service … Science, ISSN 2164-3962 (print), ISSN 2164-3970 (online), was published by Services Science Global (SSG) from 2009 to 2011 …

Persistent link: https://www.econbiz.de/10010990696

Service Systems Through the Prism of Conceptual Modeling

Stanicek, Zdenko; Winkler, Marek - In: Service Science 2 (2010) 1-2, pp. 112-125

background for service innovation process. [Service Science, ISSN 2164-3962 (print), ISSN 2164-3970 (online), was …

Persistent link: https://www.econbiz.de/10010990704