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Year of publication
Subject
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Dienstleistungssektor 48 Service industry 48 Dienstleistung 47 Services 47 Dienstleistungsmanagement 37 Service management 37 Theory 35 Theorie 34 Dienstleistungsinnovation 22 Service innovation 22 Innovation 21 Beziehungsmarketing 18 Relationship marketing 18 Consumer behaviour 15 Dienstleistungsqualität 15 Konsumentenverhalten 15 Lieferkette 15 Service quality 15 Supply chain 15 service science 15 Logistics 11 Logistik 11 Coronavirus 10 Informationsmanagement 8 Innovation management 8 Innovationsmanagement 8 Bundling strategy 7 Business services 7 Leistungsbündel 7 Service-Dominant Logic 7 Simulation 7 Unternehmensdienstleistung 7 Wissensmanagement 7 service-dominant logic 7 China 6 Customer satisfaction 6 Dienstleistungsmarketing 6 Digital platform 6 Digitale Plattform 6 Gesundheitsversorgung 6
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Online availability
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Undetermined 254 Free 8
Type of publication
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Article 359 Book / Working Paper 40
Type of publication (narrower categories)
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Aufsatz im Buch 143 Book section 143 Article in journal 62 Aufsatz in Zeitschrift 62 Collection of articles of several authors 10 Sammelwerk 10 Aufsatzsammlung 7 Konferenzschrift 6 Conference proceedings 4 Case study 1 Fallstudie 1 Handbook 1 Handbuch 1
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Language
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English 302 Undetermined 97
Author
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Spohrer, James C. 10 Demirkan, Haluk 6 Kieliszewski, Cheryl A. 6 Maglio, Paul P. 6 Galli, Brian J. 5 Sawatani, Yuriko 5 Vargo, Stephen L. 5 Agatz, Niels 4 Cho, Soo-Haeng 4 Evenson, Shelley 4 Wang, Hai 4 Akaka, Melissa Archpru 3 Barile, Sergio 3 Basole, Rahul C. 3 Bassano, Clara 3 Benjaafar, Saif 3 Chase, Richard B. 3 Chung, Kyunghwa 3 Dey, Nilanjan 3 Fragnière, Emmanuel 3 Hefley, Bill 3 Hsu, Cheng 3 Karmarkar, Uday S. 3 Krcmar, Helmut 3 Larson, Richard C. 3 Lusch, Robert F. 3 Macintyre, Mairi 3 Miles, Ian D. 3 Patrício, Lia 3 Polese, Francesco 3 Rouse, William B. 3 Saviano, Marialuisa 3 Tang, Christopher S. 3 Tuunanen, Tuure 3 Angelis, Jannis 2 Ashour, Amira S. 2 Baporikar, Neeta 2 Bitner, Mary Jo 2 Bowen, David E. 2 Chan, Wai Kin Victor 2
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Institution
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International Conference on Logistics, Informatics and Service Science <2, 2012, Peking> 3 International Conference on Logistics, Informatics and Service Science <4., 2014, Berkeley, Calif.; Peking> 1 Springer Science + Business Media LLC 1
Published in...
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Service Science 95 Service science 63 International Journal of Service Science, Management, Engineering, and Technology (IJSSMET) 62 Service science, management and engineering : education for the 21st Century 52 Handbook of service science ; [Vol. 1] 31 Global perspectives on service science: Japan 20 Service science and logistics informatics : innovative perspectives 19 Modeling for decision support in network-based services : the application of quantitive modeling to service science 11 Ontology, conceptualization and epistemology for information systems, software engineering and service science : 4th International Workshop, ONTOSE 2010, held at CAiSE 2010, Hammamet, Tunisia, June 7 - 8, 2010 ; revised selected papers 10 Service Science: Research and Innovations in the Service Economy 10 SpringerBriefs in Service Science 9 SpringerLink / Bücher 6 Service science: research and innovations in the service economy 5 Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association 3 International journal of services operations and informatics : IJSOI 2 Springer eBook Collection 2 Lu Kong, Kejia Hu, Matthew Walsman (2021) Caring for an Aging Population in a Post-Pandemic World: Emerging Trends in the U.S. Older Adult Care Industry. Service Science 0(0) 1 Service science: research and innovation in the service economy 1 Springer eBook Collection / Business and Economics 1
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Source
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ECONIS (ZBW) 236 RePEc 95 Other ZBW resources 62 USB Cologne (EcoSocSci) 6
Showing 41 - 50 of 399
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Innovative Priority Mechanisms in Service Operations : Theory and Applications
Cui, Shiliang; Wang, Zhongbin; Yang, Luyi - 2023
This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority,...
Persistent link: https://www.econbiz.de/10014302659
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Parallel Services : Intelligent Systems of Digital Twins and Metaverses for Services Science
Li, Lefei; Wang, Fei-Yue - 2023
sheds light on a new research direction within the service science/engineering domain made possible by the latest …
Persistent link: https://www.econbiz.de/10014248071
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Smart Digital Service Ecosystems : A Research Roadmap from Service Computing and Engineering Perspectives
Badr, Youakim - 2023
This book provides a holistic overview of the major advances that have been made in the context of Service Science with …
Persistent link: https://www.econbiz.de/10014281673
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Special issue on innovation in transportation-enabled urban services, part 1
Agatz, Niels (ed.); Cho, Soo-Haeng (ed.); Wang, Hai (ed.) - 2023
Persistent link: https://www.econbiz.de/10014293766
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An incentive mechanism for private parking-sharing programs in an imperfect information setting
Yan, Pengyu; Cai, Xiaoqiang; Chu, Feng; Ni, Debing; He, Heng - In: Service science 15 (2023) 1, pp. 3-21
Persistent link: https://www.econbiz.de/10014293780
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Feeding the nation : dynamic customer contacting for e-fulfillment in times of crisis
Schwamberger, Jonas; Fleischmann, Moritz; Strauss, Arne - In: Service science 15 (2023) 1, pp. 22-40
Persistent link: https://www.econbiz.de/10014293781
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Personal shopper systems in last-mile logistics
Gaast, Jelmer Pier van der; Arslan, Alp Muzaffer - In: Service science 15 (2023) 1, pp. 41-57
Persistent link: https://www.econbiz.de/10014293782
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Station-based or free-floating? : an integrated carsharing system with dual service types
Ke, Hua; Mo, Yutong - In: Service science 15 (2023) 1, pp. 58-76
Persistent link: https://www.econbiz.de/10014293785
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Frontiers in service science : data-driven revenue management : the interplay of data, model, and decisions
Chen, Ningyuan; Hu, Ming - In: Service science 15 (2023) 2, pp. 79-91
Persistent link: https://www.econbiz.de/10014293786
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Peak-hour pricing under negative externality : impact of customer flexibility and competitive asymmetry
Tang, Christopher S.; Yoo, Onesun Steve; Huang, Yufei - In: Service science 15 (2023) 2, pp. 92-106
Persistent link: https://www.econbiz.de/10014293787
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