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Year of publication
Subject
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Dienstleistungssektor 48 Service industry 48 Dienstleistung 47 Services 47 Dienstleistungsmanagement 37 Service management 37 Theory 35 Theorie 34 Dienstleistungsinnovation 22 Service innovation 22 Innovation 21 Beziehungsmarketing 18 Relationship marketing 18 Consumer behaviour 15 Dienstleistungsqualität 15 Konsumentenverhalten 15 Lieferkette 15 Service quality 15 Supply chain 15 service science 15 Logistics 11 Logistik 11 Coronavirus 10 Informationsmanagement 8 Innovation management 8 Innovationsmanagement 8 Bundling strategy 7 Business services 7 Leistungsbündel 7 Service-Dominant Logic 7 Simulation 7 Unternehmensdienstleistung 7 Wissensmanagement 7 service-dominant logic 7 China 6 Customer satisfaction 6 Dienstleistungsmarketing 6 Digital platform 6 Digitale Plattform 6 Gesundheitsversorgung 6
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Online availability
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Undetermined 254 Free 8
Type of publication
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Article 359 Book / Working Paper 40
Type of publication (narrower categories)
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Aufsatz im Buch 143 Book section 143 Article in journal 62 Aufsatz in Zeitschrift 62 Collection of articles of several authors 10 Sammelwerk 10 Aufsatzsammlung 7 Konferenzschrift 6 Conference proceedings 4 Case study 1 Fallstudie 1 Handbook 1 Handbuch 1
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Language
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English 302 Undetermined 97
Author
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Spohrer, James C. 10 Demirkan, Haluk 6 Kieliszewski, Cheryl A. 6 Maglio, Paul P. 6 Galli, Brian J. 5 Sawatani, Yuriko 5 Vargo, Stephen L. 5 Agatz, Niels 4 Cho, Soo-Haeng 4 Evenson, Shelley 4 Wang, Hai 4 Akaka, Melissa Archpru 3 Barile, Sergio 3 Basole, Rahul C. 3 Bassano, Clara 3 Benjaafar, Saif 3 Chase, Richard B. 3 Chung, Kyunghwa 3 Dey, Nilanjan 3 Fragnière, Emmanuel 3 Hefley, Bill 3 Hsu, Cheng 3 Karmarkar, Uday S. 3 Krcmar, Helmut 3 Larson, Richard C. 3 Lusch, Robert F. 3 Macintyre, Mairi 3 Miles, Ian D. 3 Patrício, Lia 3 Polese, Francesco 3 Rouse, William B. 3 Saviano, Marialuisa 3 Tang, Christopher S. 3 Tuunanen, Tuure 3 Angelis, Jannis 2 Ashour, Amira S. 2 Baporikar, Neeta 2 Bitner, Mary Jo 2 Bowen, David E. 2 Chan, Wai Kin Victor 2
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Institution
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International Conference on Logistics, Informatics and Service Science <2, 2012, Peking> 3 International Conference on Logistics, Informatics and Service Science <4., 2014, Berkeley, Calif.; Peking> 1 Springer Science + Business Media LLC 1
Published in...
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Service Science 95 Service science 63 International Journal of Service Science, Management, Engineering, and Technology (IJSSMET) 62 Service science, management and engineering : education for the 21st Century 52 Handbook of service science ; [Vol. 1] 31 Global perspectives on service science: Japan 20 Service science and logistics informatics : innovative perspectives 19 Modeling for decision support in network-based services : the application of quantitive modeling to service science 11 Ontology, conceptualization and epistemology for information systems, software engineering and service science : 4th International Workshop, ONTOSE 2010, held at CAiSE 2010, Hammamet, Tunisia, June 7 - 8, 2010 ; revised selected papers 10 Service Science: Research and Innovations in the Service Economy 10 SpringerBriefs in Service Science 9 SpringerLink / Bücher 6 Service science: research and innovations in the service economy 5 Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association 3 International journal of services operations and informatics : IJSOI 2 Springer eBook Collection 2 Lu Kong, Kejia Hu, Matthew Walsman (2021) Caring for an Aging Population in a Post-Pandemic World: Emerging Trends in the U.S. Older Adult Care Industry. Service Science 0(0) 1 Service science: research and innovation in the service economy 1 Springer eBook Collection / Business and Economics 1
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Source
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ECONIS (ZBW) 236 RePEc 95 Other ZBW resources 62 USB Cologne (EcoSocSci) 6
Showing 81 - 90 of 399
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E-Service Performance of Apparel E-Retailing Websites: A Longitudinal Assessment
Kim, Jung-Hwan; Kim, Minjeong; Lennon, Sharron J. - In: International Journal of Service Science, Management, … 9 (2018) 1, pp. 24-40
This article takes a longitudinal approach to examine the evolution of e-retail sites in reference to service delivery performance. Using a content analysis approach, product-related e-service attributes currently available on women's apparel websites were identified and quantified in order to...
Persistent link: https://www.econbiz.de/10012048134
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Using Marketing to Implement a Strategic Plan: Reflection of Practiced Literature
Galli, Brian J. - In: International Journal of Service Science, Management, … 9 (2018) 1, pp. 41-54
Close to 75% of marketing and promotional campaigns globally fail to meet their purpose. Marketing campaigns fail due to pitfalls, which sink promotional projects. Strategic planning is significant in overcoming these pitfalls hence increasing the chances of business being successful in their...
Persistent link: https://www.econbiz.de/10012048135
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GPS Patents and Their Effects on Our Future and Rights
Galli, Brian J.; Margulis, Chloe S. - In: International Journal of Service Science, Management, … 9 (2018) 1, pp. 55-67
The interest in GPS technology has led to the filing of many GPS patents. Although not all the filed patents result in the production of final products, there has been a rise in the question of GPS Technology and its ethical values in relation to privacy, rights, and government surveillance....
Persistent link: https://www.econbiz.de/10012048136
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Efficient Approximation Algorithms for Minimum Dominating Sets in Social Networks
Truta, Traian Marius; Campan, Alina; Beckerich, Matthew - In: International Journal of Service Science, Management, … 9 (2018) 2, pp. 1-32
Social networks are increasingly becoming an outlet that is more and more powerful in spreading news and influence individuals. Compared with other traditional media outlets such as newspaper, radio, and television, social networks empower users to spread their ideological message and/or to...
Persistent link: https://www.econbiz.de/10012048137
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Identification of Candidate Genes Responsible for Age-related Macular Degeneration using Microarray Data
Hao, Yuhan; Weiss, Gary M.; Brown, Stuart M - In: International Journal of Service Science, Management, … 9 (2018) 2, pp. 33-60
A DNA microarray can measure the expression of thousands of genes simultaneously, and this enables us to study the molecular pathways underlying Age-related Macular Degeneration. Previous studies have not determined which genes are responsible for the process of AMD. The authors address this...
Persistent link: https://www.econbiz.de/10012048138
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Self-Organizing Map Convergence
Tatoian, Robert; Hamel, Lutz - In: International Journal of Service Science, Management, … 9 (2018) 2, pp. 61-84
Self-organizing maps are artificial neural networks designed for unsupervised machine learning. Here in this article, the authors introduce a new quality measure called the convergence index. The convergence index is a linear combination of map embedding accuracy and estimated topographic...
Persistent link: https://www.econbiz.de/10012048139
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Improvement of Measurement Contribution for Asset Characterization in Complex Engineering Systems by an Iterative Methodology
D'Emilia, Giulio; Gaspari, Antonella; Galar, Diego Pascual - In: International Journal of Service Science, Management, … 9 (2018) 2, pp. 85-103
The evolution of systems based on the integration of Internet of Things (IoT) and Cloud computing technologies requires resolute and trustable management approaches, to let the industrial assets thrive and avoid losses in efficiency and, thus, profitability. In this article, a methodology based...
Persistent link: https://www.econbiz.de/10012048140
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Internet of Things in Asset Management: Insights from Industrial Professionals and Academia
Kinnunen, Sini-Kaisu; Ylä-Kujala, Antti; … - In: International Journal of Service Science, Management, … 9 (2018) 2, pp. 104-119
The emerging Internet of Things (IoT) technologies could rationalize data processes from acquisition to decision making if future research is focused on the exact needs of industry. This article contributes to this field by examining and categorizing the applications available through IoT...
Persistent link: https://www.econbiz.de/10012048141
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Contribution of New Technologies in the Relationship Between the Governance and the Social Responsibility at the Moroccan University
El Hissi, Youmna; Benjouid, Zakaria; Haqiq, Abdelkrim; … - In: International Journal of Service Science, Management, … 9 (2018) 3, pp. 1-13
This article describes how the landscape of higher education in Morocco has undergone several changes in its organization; hence universities are called upon to strengthen their modes of governance by using new technologies as communication management devices. At the same time, and in a national...
Persistent link: https://www.econbiz.de/10012048142
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Cognitive Biases, Risk Perception, and Individual's Decision to Start a New Venture
Zaiane, Salma; Ben Moussa, Fatma - In: International Journal of Service Science, Management, … 9 (2018) 3, pp. 14-29
The purpose of this article is to investigate the relationship of overconfidence and illusion of control towards the start of new venture, taking in consideration the mediating role of risk perception in the context of Tunisia. This article examines students' responses to surveys based on a...
Persistent link: https://www.econbiz.de/10012048143
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