Foreword by Olaf Mergili, CEO of Microplex Printware AG -- Management in medium-sized companies as a bottleneck? -- How innovative are medium-sized companies? -- About the (in)probability of being able to predict the future: Typical thinking errors, the role of chance in planning and why waiting...

1. Introduction -- 2. Concept, Relevance and Management of CX -- 3. Starting a Start-Up -- 4. Understanding The Outside World: Customers & The Surrounding Environment -- 5. Outside-In: Defining the CX-Centric Business DNA—The Why, How, and What of a Start-Up -- 6. Inside-Out: Testing,...

Einleitung -- Von Matriarchat zu Patriarchat -- Grundlagen zur Arbeit mit weiblichen Archetypen -- Die alte Weise -- Die Partnerin -- Die Kriegerin -- Die Heldin -- Die Königin -- Die Göttin -- Die Heilerin -- Die Kinderseele des Mädchens -- Quintessenz.

Part 1. Digital Service Delivery - Introduction and the African Context -- Chapter 1. Digital Service Delivery in Africa- An Introduction (by Ogechi Adeola, Jude N. Edeh, Robert E. Hinson and Fulufhelo Netswera) -- Chapter 2. Digital Channels Catalysing Businesses in Fast Expanding African...

Chapter 1. Looking for dynamic economics: Tinbergen’s early breakthrough -- Chapter 2. Relaxation oscillations in the early development of econometrics: a road not taken -- Chapter 3. Frisch’s macro-dynamics: inner stability and external impulses -- Chapter 4. Kalecki’s macro-dynamics:...

The Role of Tourism Entrepreneurship in the Iberian Peninsula -- Tourism Services Innovation Ecosystem: A Multicriteria Model Approach Based on Portuguese Higher Education -- Tourist Experience in Rural Areas in Portugal: The Case of the “Quadrilátero Do Minho” -- Spirituality and Mindful...

Chapter 1. Introduction -- Chapter 2. Risk Disclosure in Banking: The State of the Art -- Chapter 3. Derivative Disclosure Practices in the European banking system: A Qualitative Analysis of Globally Systemically Important Banks -- Chapter 4. The Effects of the Single Supervisory Mechanisms on...

Chapter 1: Introduction -- Chapter 2. Capital -- Chapter 3. Credit -- Chapter 4. The Category of Capitalisation -- Chapter 5. Fictitious Capital -- Chapter 6. Speculative Capital -- Chapter 7. Private Banks -- Chapter 8. The Financial System and the State -- Chapter 9. Capital and the World...

Part 1: What is so great about phenomenology? -- Chapter 1: Phenomenology is a voracious discipline -- Chapter 2: The method of eidetic intuition -- Chapter 3: “Bracketing” our prejudices -- Chapter 4: The difference between “sensations” and “perceptions” -- Chapter 5: What is the...

Part I: Theoretical Fundaments -- AI and Big Data in Tourism -- Epistemological Challenges -- Data Science and Interdisciplinarity -- Data Science and Ethical Issues -- Web Scraping -- Part II: Machine Learning -- Machine Learning in Tourism: A Brief Overview -- Feature Engineering -- Clustering...