This book examines the effectiveness of communication between chief information officer (CIO) and chief executive officer (CEO) and its impact on the role of information technology (IT) in an organization. The book is empirically based on interviews with CIO/CEO pairs from twelve organizations...

This book reviews latest research on the effectiveness of the chief information officer (CIO) in organizations and its impact on IT success. It presents a model of six different roles, in which a contemporary CIO can act: technology provider, strategic supporter, business thinker, innovation...

The main goal of this book is to explain the core ideas of process mining, and to demonstrate how they can be implemented using just some basic tools that are available to any computer scientist or data scientist. It describes how to analyze event logs in order to discover the behavior of...

Introduction -- Project Failure and its Contributing Factors -- An Analysis of the Components of Project Success -- Project Management Processes and Practice -- Change Management -- Integration of Change and Project Management -- Conclusion.

This book links knowledge management literature and information systems research to explore the process of knowledge preservation within a community of practice. It contributes to existing literature in different ways. First, it provides a conceptualization of the “community knowledge...

This book examines how information systems research and education can play a major role in contributing to solutions to the Societal Grand Challenges formulated in “The Millennium Project” (millenium-project.org). Individual chapters focus on specific challenges, review existing approaches...

Introduction -- Research Background -- Compliance Management and Regulatory Requirements -- Regulatory Environment of Banks -- Business Process Modeling -- Business Process Compliance Analysis -- Data Warehouse Development -- Multisensory Law and Legal Visualization -- Regulatory Requirements...

Introduction.- The Problem and Research Questions -- SOA, Maturity Models, SOA MM and Relevant Work -- Research Approach and Methods -- The Proposed SOA MM -- Proposed SOA MM Broadness and Applicability -- Conclusions, Limitations and Future Research.

This book introduces a process-oriented dynamic capability framework to study both, service innovation and Business Process Management (BPM). Results from applications in several case studies and surveys are reported. They reflect, e.g., capability development and maturity models. Based on these...

Foreword -- 1. Introduction -- 2. Software Testing -- 3. Research Design -- 4. Technical Aspects: Muggl -- 5. Organizational Aspects: The IHK Project -- 6. Testing and E-Assesment -- 7. Conclusion -- 8. Future Work -- References -- Glossary -- Index