The process is managed in the organization with the help of CRM (customer relationship management). This process acts on two directions: interacting with the customer and collecting information on the customer. The mirroring technique in the neuro-linguistic programming tool (NLP) can improve...

The development and use of intelligent systems within economic entities allow managers to use stored knowledge to solve complex problems within the entity and to take strategic decisions. Nowadays, the multitude of networks such as Internet, Intranet, Extranet and of other telecommunication...

Purpose - this paper focuses on reducing the margin for leadership error in meeting strategic aims by forming a more robust approach to developing a broader and more reliable set of leadership skills to provide a greater likelihood of strategic alignment between corporate and individual need,...

Assumption from which we start in our approach is that organizations are not just members of the human resources that contribute to the smooth running of the organization; they are the organization itself. A significant role in the operation of the organization's motivation. More than just the...

Purpose – The purpose of this paper is to examine the effects of parameter uncertainty in the returns process with regime shifts on optimal portfolio choice over the long run for a static buy-and-hold investor who is investing in industry portfolios. Design/methodology/approach – This paper...

Purpose – The purpose of this paper is to investigate the effect of corporate governance mechanisms on the financial performance of the United Arab Emirates (UAE) listed firms. Design/methodology/approach – Relying on a sample of 95 UAE listed firms affiliated to financial and non-financial...

Purpose – The purpose of this study is to investigate the effects of increased fund commitments on portfolio size and subsequent effects on portfolio success rates. This paper empirically analyzes the changes in average portfolio size over a 20-year time period and how these changes affect the...

Purpose – The purpose of this paper is to investigate the performance of the trade-weighted US dollar from 1973 to 2011 as a result of monetary policy. Design/methodology/approach – Relevant time series variables – the money supply, the federal funds rate, general financial conditions,...

Purpose – The purpose of this paper is to investigate the effect of leverage on Malaysian listed firms' value and the optimal level of debt at which a firm could maximize its value. Design/methodology/approach – The authors employ an advanced panel threshold regression estimation developed...

Purpose – This paper aims to examine the relationship between the volume of investment deposits and capitalization of Islamic commercial banks. Design/methodology/approach – Unlike current accounts holders, investment accounts holders may support part or all of the losses on assets value,...