This book is a concise introduction to the essential concepts and tools used in the Lean method for improving business processes. It constitutes a sufficient toolkit to enable practitioners to quickly start using Lean to improve business processes in their workplace. Alternatively, it can also...

Today, with a kaleidoscope of disruptive forces affecting business transactions, the speed of commerce, and the ferocious level of competition for consumer loyalty and business survival-the cost of an enterprise's faulty communication can literally make or break a product. This book is an...

Cover -- Contents -- Preface -- Acknowledgments -- Chapter 1: Introduction to Quality -- Chapter 2: Quality Programs in Use Today: Lean Six Sigma and Total Quality Management -- Chapter 3: Statistical Methods Used in Quality -- Chapter 4: Making Inferences About Process Quality -- Chapter 5:...

Cover -- Contents -- Preface -- Acknowledgments -- Chapter 1: Lean Work Design -- Chapter 2: Customers Drive the Lean Company -- Chapter 3: Process Flow -- Chapter 4: Little's Law -- Chapter 5: The Effects of Variance in the System -- Chapter 6: Buffer Management -- Chapter 7: People -- Chapter...

"In this second edition, Vic and Chris have done an excellent job of citing the importance of accurate problem identi cation and the need for validated data input for the decision making process-a must read book for those managers responsible for making operational decisions." - Richard Bozeman,...

The rapid growth in computer technology providessupply chain managers with valuable tools to bettercoordinate and control their operations. This bookseeks to describe systems available to give supplychains information system support, demonstratingkey tasks with demonstrated analytic...

The supply chain management field is one of the fastestgrowing fields in our economy, given the heavygrowth in international trade as a means to accessoutsourced production opportunities to lower costsand the growth in information technology to coordinatesupply chains. However, this opportunity...

The Hispanic-Latino community is large, expanding, and an important contributor to the U.S. economy. Numbering over 50 million, Hispanic-Latinos currently represent about 16% of the population. Hispanic-Latinos engage in a diversity of jobs that help keep the American economic engine running....

If you have been frustrated by very technical statisticalprocess control (SPC) training materials, then this is thebook for you. This book focuses on how SPC works andwhy managers should consider using it in their operations.It provides you with a conceptual understanding ofSPC so that...

Cover -- Demand Forecasting for Managers -- Contents -- Acknowledgments -- PART I: Introduction -- CHAPTER 1: Introduction -- CHAPTER 2: Choice Under Uncertainty -- CHAPTER 3: A Simple Example -- PART II: Forecasting Basics -- CHAPTER 4: Know Your Time Series -- CHAPTER 5: Time Series...