Corporate operative systems are often highly dynamic, a fact which is only insufficiently taken into account by recent process management approaches. In contrast, the perspective of Web 2.0 opens up new options for action in process management. In this contribution, we figure out new...

Today, even the development of business information systems is subject to the global offshoring trend. With the division of development work in an inter-organizational and intercultural context, requirements specifications become the central means to communicate the development scope as...

The economic relevance of information systems has been studied for many years and has attracted an abundance of research papers. However, the “productivity paradoxon” of the 1990s, Carr’s widely recognized paper “IT doesn’t matter”, and several studies that do not find a positive...

Reverse Presentations is a method for requirements validation in offshore software development. In this paper, the authors present and conceptually refine this method and carry out an initial evaluation. The method provides cross-phase support and is characterized by a structured and iterative...

Gregor and Jones have proposed components for design theories, building on theory concepts from behavioural sciences and prior publications. Their design theory structure addresses IT artefacts in general, not specific to any type, such as constructs, models, methods or instantiations. Their...

Classification analysis is an important tool to support decision making in customer-centric applications like, e.g., proactively identifying churners or selecting responsive customers for direct-marketing campaigns. Whereas the development of novel classification algorithms is a popular avenue...

In times of continuous change, companies need to adjust their business processes to gain sustainable competitive advantage. Resulting changes in the company’s IT currently require the involvement of developers from departments that are mostly not aligned with the business. These changes often...

An increasing number of students, together with organizational and technological requirements, pose new challenges for universities. For these reasons, Campus Management Systems provide a solution for the necessary IS-support in student administration. In order to ensure cost-effectiveness, an...

Design-oriented research in the Information Systems (IS) domain aims at delivering results which are both of scientific rigor and of relevance for practitioners. Today, however, academic researchers are facing the challenge of gaining access to and capturing knowledge from the practitioner...