Kent was one of the first social services departments to develop a specific adult protection policy in 1987. This paper charts the development of policy and references key landmarks on this journey from the perspective of the policy manager's role. Opportunities are also taken to identify the...

This paper describes the development of a multi‐agency model for adult protection training in Kent and Medway and sets this in the context of the evolution of wider adult protection policy and competence. The rationale for the planning and development of the model is outlined and the content...

The police are key partners in adult protection work locally and take lead responsibility for investigating alleged crimes committed against vulnerable adults in our communities. They therefore play a critical role in many serious and complex adult protection investigations. This paper describes...

This paper profiles the Maidstone ‘Quality in Care’ project and makes suggestions for how it could be developed and implemented across residential and nursing care for older people and for social care more widely. ‘Quality in Care’ is a quality assurance model of support provided to...

Serious case review was neither envisaged nor mandated in the original No Secrets (Department of Health, 2000) although individual authorities have issued protocols in the intervening period. Recognising that there would always be a need to look back and to learn from challenging cases, Kent was...

This article considers the interagency challenges to improving provider performance and quality through the development and ongoing implementation of a new Caerphilly Area Adult Protection Committee (AAPC) provider performance monitoring process. It details procedures for moving from a reactive...

The Mental Capacity Act 2005 was implemented in England and Wales in 2007. This article reports the findings of interviews with 15 adult safeguarding co‐ordinators in the London area about the operation of the Act and its impact upon adult safeguarding work, particularly in relation to people...

Vulnerable adults have recently gained greater protection. A lot of attention has focused on the effect of the Mental Capacity Act 2005 (MCA) and the Safeguarding Vulnerable Groups Act 2006, but many significant provisions can be found elsewhere. It may be that those provisions, and the...

This paper presents a personal perspective from a carer about her mother's experience of care in hospital following a stroke.