In a rapidly changing business environment, the need to constantly adapt is deemed essential to maintain competitive advantage. This requires an optimum balance of quantitative and qualitative measures to monitor progress and performance. This paper provides a framework of thought process that...

As a learning theory, the continuous improvement (CI) discourse has benefited countless manufacturing enterprises to improve and adapt their methods of production. As one of the pillars of total quality management, it has generally included a range of dynamic concepts from high involvement...

The purpose of this paper is to explore how groups enhance their ability to learn by practicing skillful group discussions. Specifically, it is examined how synchronous, electronic conferencing or chatrooms may be used as a practice ground for groups learning to engage in skillful discussions....

This paper seeks to investigate the extent to which IiP is a useful method for managing change in local government. In order to do this considers the relative merits and limitations of IiP by examining its ability to encourage learning transfer, learning capability and strategic human resource...

Empirical research has already postulated the link between learning routines and the creation of competencies, but it is less clear how competencies influence organisational performance. This paper is an empirical investigation determining the relationship between the creation of competencies...

This paper argues that to talk about organisations learning is to reify and anthropomorphise organisations. Instead of thinking of an organisation as if it were a thing or a person it is closer to experience to think of an organisation as the patterning of peoples' interactions with each other....

Culture is a complex process. Many authors show the importance of the concept of culture in organizations. The question which arises is how to approach the cultural problematic of organizations. The paper proposes that the traditional ways – based on the Cartesian epistemology – do not match...

Innovation is the lifeblood of companies, while simultaneously being one of the most difficult and elusive processes to manage. Failure rates are high – varying between six out of ten to nine out of ten – while the need to innovate is high. Departing from a real‐life case of a company,...

Complexity science may be described as a feminine science because it demands holistic thinking, something that women are generally better at than men. A total of 50 women leaders in the USA, Canada, Australia, and the UK were interviewed, women who displayed what is called “third possibility...