Sources of information and other opportunities available via the Internet are increasing exponentially. This comes with the steady increase in Internet use for education, marketing and commercial trading, and in government for communication of information to citizens. Using the action research...

Contends that organizations designed according to current theories require that traits of leadership and personal responsibility be developed in employees at all levels of the organization, not just the formal leaders. Asserts that to develop these traits, organizations must strike an adequate...

Indicates ways in which contact styles can significantly enhance and interrupt learning. Claims there is considerable benefit to be obtained by everyone assessing their contact style tendencies and then moderating them so that they become more helpful in maintaining contact and learning....

Written over 25 centuries ago in ancient China, the Tao Te Ching offers ideational principles and practical guidelines for today’s learning organizations. By portraying the energy patterns that recur throughout creation, the Tao provides new insights for planning and problem solving. By...

Far from being emotional deserts, organizations are full of emotion and passion. Increasingly, management has sought to harness emotion to increase work motivation, enhance customer service and work performance and the “emotional intelligence” advocates have sought to develop a toolkit for...

This paper explains the underlying dynamics of the University of Queensland action learning program (1991‐1999) through discussion of the parallel action learning structure (PALS) model. The author developed the PALS model as an outcome of his action research PhD study of the program, which...

Laurie A. Fitzgerald, PhD is Principal and Senior Practitioner for TheConsultancy, Inc., a US-based firm providing services in organizational designand whole-system transformation to the international business community.Her special expertise is in the facilitation of profound organizational...

The government agency at the centre of the study is concerned with public welfare. Its appraisal system is based on a “performance management system”, the purpose being to ensure that employees work in the most effective way possible to deliver the agency’s business. Individuals are...

Training can be personalized using online resources to determine an individual’s learning preferences and personality characteristics. This study provides an overview of learning style, personality types, and multiple intelligences theories; lists and describes selected testing instruments...