Purpose Elements of national and organizational cultures can contribute much to the success of error management in organizations. Accordingly, this study aims to consider how errors were approached in two state university departments in Turkey in relation to their specific organizational and...

Purpose The purpose of this two-part paper is to develop a process model of unlearning established organizational routines. The model traces the interactions among three unlearning sub-processes: ostensive aspects of initial destabilization of an established routine; performative aspects of...

Purpose This paper aims to show that systems intelligence (SI) can be a useful perspective in knowledge management, particularly in the context of the socialization, externalization, combination and internalization (SECI) model. SI is a recently developed systemic concept, a certain kind of...

Purpose The purpose of Part II of this two-part paper is to uncover important differences in the nature of the three unlearning subprocesses, which call for different leadership interventions to motivate people to move through them. Design/methodology/approach The paper draws on research in...

Purpose Organizational learning and unlearning are often viewed as different and distinct concepts in the literature. The purpose of this paper is to analyze the unlearning concept and reassess its position vis-à-vis learning, in particular second-order and double-loop learning....

Purpose This paper aims to summarize four decades of research into organizational adaptation, learning and unlearning. Design/methodology/approach The most important contributions to this stream of research have been case studies of organizations struggling to survive serious crises. Findings...

Purpose The purpose of this paper is to analyze learning organization by comparing with other types of organizations. This typology is based on the levels of consciousness and relates each type of organization with a level of learning and an organizational structure. Design/methodology/approach...