Purpose – This paper aims to examine how knowledge transfer between individuals influences performance in product development (PD) organizations and whether this influence is contingent to the degree of novelty in the PD work. Design/methodology/approach – A set of hypotheses describing the...

Purpose – The purpose of this study is to propose and test a model designed to investigate the impact of job characteristics, employee satisfaction, and information sharing on two key indicators of quality service delivery, such as worker perceptions of their efficiency and customer focus....

Purpose – Based on the resource‐based view of the firm, this study aims to examine antecedents and outcomes of firm‐specific marketing capital pool invested by marketers in a transition market, Vietnam. Design/methodology/approach – A sample of 528 marketers in Ho Chi Minh City was...

Purpose – In an effort to better understand the political dimensions of organizational learning, this paper aims to examine learning processes in an organizational context – namely renegotiation of pay and performance management arrangements – where the interests of organizational members...

Purpose – The aim of this paper is to identify the principles and characteristics of a learning conference which uses action learning and action research (ALAR) processes to create: optimal learning for all participants through a collaborative, inclusive conference culture; further knowledge...

Purpose – With the advance of globalization the competitive chances of industrial districts depends increasingly on their ability to connect to the cognitive circuits of the global economy. This challenge demands the presence of local actors capable of acting as cognitive interfaces between...

Purpose – The aim of this paper is to propose a mapping framework for evaluating supply chain learning potential for the context of small‐ to medium‐sized enterprises (SMEs). Design/methodology/approach – The extracts of recently completed case based research for ten manufacturing SME...

Purpose – This paper extends the corporation‐based metaphor of the tree by proposing that cognition is the core ability that nourishes the development of core competencies. From such an extension, this paper aims to take a step forward to answer the question: what is the role of cognition in...

Purpose – The purpose of this study is to explore small firm owners' perceptions of the impact of employee training on small firm competitiveness in the context of Greece. Design/methodology/approach – The research adopts a qualitative orientation. Empirical data were collected from 43...

Purpose – The aim of this article is to examine whether the boundary between the separate worlds of evaluation and frontline work in a hospital can be overcome. The study provides an example of a rare, innovative creation process of an assessment tool in which the tool users and the tool...