The place and role of tourism in economic development of Serbia is an important question that deserves special attention and it represents the main subject of this paper. The paper will present data that point out to current condition and degree of development of this activity in the country....

At the turn of the century, the tourism industry underwent a transformation triggered by the sweeping processes of globalization. The traditional forms of tourism were supplemented and expanded by the introduction of new postmodern tourist forms, bringing new and different tourist offers to the...

This research was conducted on 209 respondents in the field of tourism and hospitality. The aim of the research was to determine the necessary leadership characteristics and skills of a modern tourism and hospitality manager, as leader of the organization or team in it. For the purposes of the...

The paper makes an attempt to provide estimation of foreign tourism demand by 2014, by investigating the case of Macedonia. The author applies the Box-Jenkins methodology and tests several alternative specifications in the modeling of original time series. Upon the outcomes of standard...

Tourism is one of the emerging and fastest growing industries in the world today. It is well said that every twelve tourists creates a new job. Current study discusses the diffusive nature of tourism that demands an inclusion of the concept “sustainability” which in turn creates the...

This paper is based on the survey that was conducted from June to September 2012 in Montenegro. The results of the survey are presented in public for the first time. The survey itself seeks to reach the expectation, needs and desires of tourists, to understand their attitudes and beliefs, as...

It is very important to investigate what factors influence a high level of the service customer orientation of hotels employees under the conditions of the transition and a high rate of the unemployment. One of the conclusions of the research is that management of the hotels in Serbia don’t...

Firms entering new markets face a difficult challenge: how to manage the innovation process to satisfy specific clients’ requests. In view of its geographical location and business friendly policies Dubai has become the gateway between East and West. Thus, European travel & tourism industry...

It is very important to investigate what factors influence a high level of the service customer orientation of hotels employees under the conditions of the transition and a high rate of the unemployment. One of the conclusions of the research is that management of the hotels in Serbia don’t...

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