Osheroff, Jerry; Teich, Jonathan M.; Levick, Donald Lee; … - 2012 - Second edition.
Chapter PART I INTRODUCTION: Building a Strong Conceptual Foundation and CDS Program -- chapter 1 Basic Concepts and Approach -- chapter 2 Organizing a Successful CDS Program -- chapter 3 Other Key CDS Program Building Blocks: Systems, Workflow and Measurement -- chapter 4 Knowledge Management...